Side-by-side comparison · 24 data points
| Booking.com Reviews | Instant Customer Feedback | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Booking.com Reviews | Instant Customer Feedback |
|---|---|---|
| Rating | 4.8 ★ | ★ 5.0 ★ |
| Total reviews | ★ 21 | 1 |
| Free plan | — | ★ Yes |
| Pricing | Paid | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 3 | ★ 4 |
| Languages | 1 supported | 1 supported |
Instant Customer Feedback edges out Booking.com Reviews on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, Instant Customer Feedback offers a free tier (Free plan available) while Booking.com Reviews starts at Paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Instant Customer Feedback; mid-market and enterprise merchants with specific feature requirements should evaluate both — Booking.com Reviews's 21-review base may include the workflow context that matches your specific use case better than Instant Customer Feedback's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Booking.com Reviews audit • Instant Customer Feedback audit
| Keyword | Booking.com Reviews | Instant Customer Feedback |
|---|---|---|
| feedback | #32 | #15 |
Instant Customer Feedback is the cheaper option — it offers a free plan (Free plan available). Booking.com Reviews starts at Paid. Both publish their pricing on the Wix App Market marketplace; AppRanks mirrors what's listed on each refresh cycle.
Instant Customer Feedback has the higher average rating (5.0★ from 1 reviews) compared to Booking.com Reviews (4.8★ from 21 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Booking.com Reviews fits better if you prioritize broader integrations; Instant Customer Feedback is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. Booking.com Reviews has more onboarding documentation maturity (21 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Booking.com Reviews typically suits early-stage and growth-mode stores based on its review-base composition (21 reviews). Instant Customer Feedback aligns more with early-stage and growth-mode stores (1 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Booking.com Reviews and Instant Customer Feedback both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Instant Customer Feedback" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
