Yoom vs PagerDuty

Yoom is a hyperautomation tool that streamlines business operations by integrating with Slack. Initiate processes from a chat and handle everything from applications, notifications, and approvals to document creation and external service integrations — all within one workflow. Automation Actions Message-related Send Message to Channel Send Direct Message Send Message to Thread Delete Message Get Message Link Retrieve Specific Message Retrieve Thread Messages File & Channel Management Send File Create Channel Invite Member to Channel Archive Channel Remove a Member from a Private Channel User & Group Management Get Member IDs in Channel Retrieve Channel List Retrieve User Group List Retrieve User Information Search User by Email Automation Triggers When a message is posted to a channel When a file is posted to a channel When a message is posted to a channel (Webhook) When a stamp is added to a message (Webhook) When mentioned in a channel When a message containing specified text is posted to a channel When the Slack app is mentioned (Webhook) When mentioned in a channel (multiple users specified) When a message containing the specified text is posted to the channel (specified by regular expression) Key Use Cases (Using Slack with Yoom) Automate processes: From Slack application → Document creation → Approval request to supervisor → PDF delivery. Trigger workflows based on specific messages or threads. Request actions like approvals, rejections, or next-step processing via Slack notifications. Use generative AI to summarize, categorize, and analyze Slack message content. Automatically generate meeting minutes after web conferences and share them in Slack. Receive CSV or audio files in Slack and automatically process them. Make Slack the hub of your operations — powered by Yoom. Note on AI-Powered Actions Yoom includes AI-powered actions that can automatically generate summaries, classifications, or insights based on message content. While these features are designed to enhance productivity, AI-generated outputs may not always be accurate or complete. Please verify any important information before taking action based on AI-generated results.

Announcing New Changes to our Slack Experience! - Slash Commands - New commands that make working with PagerDuty Incident Management faster - Card Redesign - Updated Emojis and a better hierarchy of information to provide more clarity about incidents - Thread Replies - Meant to reduce noise and alleviate clutter in the Slack surface Summary The PagerDuty platform for incident management revolutionizes businesses by harnessing data from a complex digital ecosystem. Over 30,000 companies trust PagerDuty to transform real-time signals into opportunities that empower teams to improve operations, deliver excellent customer experiences, and accelerate innovation. With the bi-directional Slack integration, users can collaborate seamlessly while managing PagerDuty incidents end-to-end, directly in Slack. Integration setup and authentication can be completed effortlessly, allowing users to quickly integrate PagerDuty and Slack into their incident management workflows. Within dedicated incident Slack channels, PagerDuty users can leverage built-in generative AI and agentic features to further enhance productivity and collaboration: - PagerDuty Advance AI Assistant surfaces actionable insights and key context before, during, and after incidents by leveraging data from PagerDuty and Slack, generates status updates, and calls specialized AI agents to help teams resolve critical work efficiently. - PagerDuty AI Agents assist teams and handle work autonomously at every step of the incident lifecycle - SRE Agent: Detects, triages, and diagnoses incidents and automates approved remediation steps. Uses memory of past incidents and user interactions to learn and improve future responses. - Scribe Agent: Automatically captures incident meetings and chat history, and makes it available for use in status update drafts and post-incident reviews. - Shift Agent: Automatically detects conflicts between planned time-off and on-call shifts, recommends available replacements, and facilitates overrides via DM. - Insights Agent: Provides proactive and on-demand recommendations based on PagerDuty incidents, teams and services analytics. Users can take action on recommendations with just a few clicks. Please read our PagerDuty Guidelines for the Safe and Secure Use of Generative AI. Please make sure the answers are accurate and appropriate before using them.More ways to use PagerDuty in SlackAutomate with Workflow BuilderWorkflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like PagerDuty to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations Templates available for PagerDuty: New PagerDuty incident from emoji reactionEmoji react to alert notifications in Slack to create PagerDuty incidents *Workflow Builder is only available on paid subscriptions