Groomba vs PagerDuty

Groom your Jira backlog without leaving Slack Groomba helps you efficiently estimate agile stories from your Jira backlog by conducting a planning poker session in Slack. Asynchronous voting means estimating agile stories in your Jira backlog without interrupting your team's workflow. Jira integration With Groomba, you can simply type the name of your Jira issue e.g. /groomba ISSUE-5 and we'll sync the issue type, reporter, priority, description, and summary as part of a story estimation prompt. When all votes are in, Groomba syncs your result with Jira, allowing you to resolve, flag, or point an issue. We support both next-gen and classic projects and have detailed instructions on how to use both. Built by a remote team for remote teams In a work-from-home era, reduce the amount of time that your team needs to be online simultaneously w/ completely asynchronous story estimation. Flexibility to adapt to any workflow Whether you hold story estimation meetings or each person estimates on their own time, Groomba keeps vote tallies in one easily accessible location. You can build your own custom agile workflow w/ Groomba by creating a Jira filter with stories that you want to appear in your channel for estimation. You can configure your # of auto-polls and to have any new issues in your backlog automatically begin estimation polls, or disable auto-polling to only start estimation polls manually. You can configure your issue estimation prompts to show voting results ahead of time, or leave it up to users to access votes via previewing. Customize your point scales Want to use T-shirt sizes to point your story instead? Emojis to indicate story sizes? Animal names? With our custom pointing scale option, you can make your estimation scale basically anything. Customize averaging function Mean, median, or mode? Rounding up or down? Half points? Tenth points? You get to decide how your votes are averaged together with our advanced averaging settings. Customize your time limit Need more than 1 day to gather estimations from your team? Choose how long your polls stay open for so your team always has time to answer. Re-estimation built in If your votes differ by too much, you can easily re-estimate a story to collect votes again. Syncs with your backlog You can quickly see the state of your backlog w/ @Groomba in a team channel. Personalized Support Get in contact w/ an engineer quickly with /groomba feedback. We're also always available at [email protected] for feature requests or if you need help with installation and usage, and with either option we typically respond within 24 hours. FAQ Q: How to disable auto-polling? A: If you would like to only estimate issues via manually starting polls, you can set the maximum amount of open polls to zero in /groomba settings. Q: How are votes averaged? A: By default, we take the mean of vote scale index. Scale index means what index your vote was on the scale you chose. For example in planning poker scale, the scale index of 5.0 would be 4. Q: Can I change how long polls stay open for? A: Yes! In your Groomba team channel, type /groomba settings and choose an expiration time from 12 hours to 1 week. Q: Can I disable Jira issue descriptions? A: You might choose to do this to reduce the size of messages in your Groomba team channel. This option is available via /groomba settings. Q: Why I can't find a certain Jira issue by typing /groomba ISSUE-5 even though it exists in Jira? A: First, try searching for the issue in the search bar. Second, make sure your Groomba team's owner (the creator of the team) has read/update access to that issue in Jira. Finally, if you still cannot find the issue, please contact us via /groomba feedback.

Announcing New Changes to our Slack Experience! - Slash Commands - New commands that make working with PagerDuty Incident Management faster - Card Redesign - Updated Emojis and a better hierarchy of information to provide more clarity about incidents - Thread Replies - Meant to reduce noise and alleviate clutter in the Slack surface Summary The PagerDuty platform for incident management revolutionizes businesses by harnessing data from a complex digital ecosystem. Over 30,000 companies trust PagerDuty to transform real-time signals into opportunities that empower teams to improve operations, deliver excellent customer experiences, and accelerate innovation. With the bi-directional Slack integration, users can collaborate seamlessly while managing PagerDuty incidents end-to-end, directly in Slack. Integration setup and authentication can be completed effortlessly, allowing users to quickly integrate PagerDuty and Slack into their incident management workflows. Within dedicated incident Slack channels, PagerDuty users can leverage built-in generative AI and agentic features to further enhance productivity and collaboration: - PagerDuty Advance AI Assistant surfaces actionable insights and key context before, during, and after incidents by leveraging data from PagerDuty and Slack, generates status updates, and calls specialized AI agents to help teams resolve critical work efficiently. - PagerDuty AI Agents assist teams and handle work autonomously at every step of the incident lifecycle - SRE Agent: Detects, triages, and diagnoses incidents and automates approved remediation steps. Uses memory of past incidents and user interactions to learn and improve future responses. - Scribe Agent: Automatically captures incident meetings and chat history, and makes it available for use in status update drafts and post-incident reviews. - Shift Agent: Automatically detects conflicts between planned time-off and on-call shifts, recommends available replacements, and facilitates overrides via DM. - Insights Agent: Provides proactive and on-demand recommendations based on PagerDuty incidents, teams and services analytics. Users can take action on recommendations with just a few clicks. Please read our PagerDuty Guidelines for the Safe and Secure Use of Generative AI. Please make sure the answers are accurate and appropriate before using them.More ways to use PagerDuty in SlackAutomate with Workflow BuilderWorkflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like PagerDuty to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations Templates available for PagerDuty: New PagerDuty incident from emoji reactionEmoji react to alert notifications in Slack to create PagerDuty incidents *Workflow Builder is only available on paid subscriptions