Runway vs PagerDuty

Runway is a mobile release management platform that serves as mission control for your mobile org. We integrate with all of your tools, enabling end-to-end automation and seamless coordination throughout app releases and rollouts. When you integrate the Runway app for Slack in Runway, you unlock: • Automatic notifications and alerts about release and rollout status, key milestones, blockers, pending tasks, app health, etc. • Runway Release ATC, an AI-powered agent you can chat with in DM or by mentioning it in any channels to get info about releases, take actions, and ask other Runway-related questions. (As with any LLM, responses may contain inaccurate information. Please use your best judgement and cross-reference info where needed.) • Slash commands that let you grab info about releases on demand, and action certain approvals without leaving Slack • Automations that can create dedicated channels per-release, and update topics and bookmarks in those channels • Mapping from Runway users and groups to Slack users and groups, to enable targeted comms and easier user management

Announcing New Changes to our Slack Experience! - Slash Commands - New commands that make working with PagerDuty Incident Management faster - Card Redesign - Updated Emojis and a better hierarchy of information to provide more clarity about incidents - Thread Replies - Meant to reduce noise and alleviate clutter in the Slack surface Summary The PagerDuty platform for incident management revolutionizes businesses by harnessing data from a complex digital ecosystem. Over 30,000 companies trust PagerDuty to transform real-time signals into opportunities that empower teams to improve operations, deliver excellent customer experiences, and accelerate innovation. With the bi-directional Slack integration, users can collaborate seamlessly while managing PagerDuty incidents end-to-end, directly in Slack. Integration setup and authentication can be completed effortlessly, allowing users to quickly integrate PagerDuty and Slack into their incident management workflows. Within dedicated incident Slack channels, PagerDuty users can leverage built-in generative AI and agentic features to further enhance productivity and collaboration: - PagerDuty Advance AI Assistant surfaces actionable insights and key context before, during, and after incidents by leveraging data from PagerDuty and Slack, generates status updates, and calls specialized AI agents to help teams resolve critical work efficiently. - PagerDuty AI Agents assist teams and handle work autonomously at every step of the incident lifecycle - SRE Agent: Detects, triages, and diagnoses incidents and automates approved remediation steps. Uses memory of past incidents and user interactions to learn and improve future responses. - Scribe Agent: Automatically captures incident meetings and chat history, and makes it available for use in status update drafts and post-incident reviews. - Shift Agent: Automatically detects conflicts between planned time-off and on-call shifts, recommends available replacements, and facilitates overrides via DM. - Insights Agent: Provides proactive and on-demand recommendations based on PagerDuty incidents, teams and services analytics. Users can take action on recommendations with just a few clicks. Please read our PagerDuty Guidelines for the Safe and Secure Use of Generative AI. Please make sure the answers are accurate and appropriate before using them.More ways to use PagerDuty in SlackAutomate with Workflow BuilderWorkflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like PagerDuty to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations Templates available for PagerDuty: New PagerDuty incident from emoji reactionEmoji react to alert notifications in Slack to create PagerDuty incidents *Workflow Builder is only available on paid subscriptions