Trellix IVX Cloud Slack Enterprise vs PagerDuty EU

Trellix IVX Cloud (Intelligent Virtual Execution) is a signatureless, cloud-native sandbox and dynamic analysis engine. It’s essentially the "brain" behind much of Trellix’s advanced threat detection, designed to detonate and analyze suspicious files, URLs, and email attachments in a secure environment to identify zero-day attacks and Advanced Persistent Threats (APTs). Integrating Trellix IVX Cloud with Slack Enterprise (and Slack Grid) is a strategic move for organizations looking to close the "collaboration gap"—where employees often share files and links with external guests or partners outside the reach of traditional email gateways. Here is how the integration works and why it’s used in Enterprise environments: 1. How the Integration Works Trellix IVX Cloud acts as an invisible security layer over your Slack workspace. It uses a cloud-native, API-based connection, meaning you don't need to install agents on employee devices. * Real-time Interception: When a user uploads a file or posts a URL in a Slack channel (public, private, or shared), IVX Cloud instantly intercepts it. * Sandbox Detonation: The object is sent to the IVX engine, where it is executed in a proprietary, instrumented virtual environment (covering Windows, macOS, and Linux). * Automated Remediation: If the file is found to be malicious, Trellix can automatically notify the user or the SOC, and depending on your configuration, facilitate the removal or quarantine of the content before it is downloaded by others. 2. Key Benefits for Slack Enterprise Users * Protection for Shared Channels (Slack Connect): Slack Enterprise users often use Slack Connect to work with vendors and partners. IVX Cloud scans incoming files from these external parties, preventing a "trusted partner" from accidentally (or intentionally) introducing malware into your environment. * Zero Friction for Users: The scanning happens in the background. Employees only see an alert if they share something dangerous. There’s no "wait time" screen for every file upload, maintaining the speed Slack is known for. * Rich Forensics for the SOC: If a threat is detected, your security team gets a detailed report mapped to the MITRE ATT&CK framework. This includes: * What the malware tried to do (registry changes, C2 callbacks). * Screenshots of the malware executing. * PCAP files of the network traffic generated by the threat. 3. Use Cases in Enterprise * QR Code & Captcha Analysis: Attackers are increasingly putting malicious links behind QR codes in Slack messages to bypass basic filters. IVX Cloud can "read" the QR code, follow the link, and detonate the destination site. * Credential Harvesting Protection: It analyzes URLs in real-time to see if they lead to fake login pages (e.g., a fake Okta or Microsoft 365 login) used to steal employee credentials. * DLP Correlation: While IVX is primarily for threat detection (malware), it often sits alongside Trellix’s Data Loss Prevention (DLP) to ensure that sensitive PII or PCI data isn't being leaked via Slack. 4. Use Case Example If an employee receives a "clean" looking PDF in Slack from an external guest, IVX Cloud can automatically intercept that file, detonate it in its virtual environment, observe it trying to reach out to a Command & Control (C2) server, and block the download—all before the user even clicks "Open." 5. Action IVX Cloud will take appropriate action on malicious chat/attachments as per admin configuration like tombstone or trash. To lean more visit https://www.trellix.com/products/enterprise-application-security/ For additional support visit https://www.trellix.com/en-us/support.html

Announcing New Changes to our Slack Experience! - Slash Commands - New commands that make working with PagerDuty Incident Management faster - Card Redesign - Updated Emojis and a better hierarchy of information to provide more clarity about incidents - Thread Replies - Meant to reduce noise and alleviate clutter in the Slack surface The PagerDuty EU platform for incident management revolutionizes businesses by harnessing data from a complex digital ecosystem. Over 30,000 companies trust PagerDuty EU to transform real-time signals into opportunities that empower teams to improve operations, deliver excellent customer experiences, and accelerate innovation. With the bi-directional Slack integration, users can collaborate seamlessly while managing PagerDuty EU incidents end-to-end, directly in Slack. Integration setup and authentication can be completed effortlessly, allowing users to quickly integrate PagerDuty EU and Slack into their incident management workflows. Within dedicated incident Slack channels, PagerDuty EU users can leverage built-in generative AI and agentic features to further enhance productivity and collaboration: - PagerDuty Advance AI Assistant surfaces actionable insights and key context before, during, and after incidents by leveraging data from PagerDuty and Slack, generates status updates, and calls specialized AI agents to help teams resolve critical work efficiently. - PagerDuty AI Agents assist teams and handle work autonomously at every step of the incident lifecycle - SRE Agent: Detects, triages, and diagnoses incidents and automates approved remediation steps. Uses memory of past incidents and user interactions to learn and improve future responses. - Scribe Agent: Automatically captures incident meetings and chat history, and makes it available for use in status update drafts and post-incident reviews. - Shift Agent: Automatically detects conflicts between planned time-off and on-call shifts, recommends available replacements, and facilitates overrides via DM. - Insights Agent: Provides proactive and on-demand recommendations based on PagerDuty incidents, teams and services analytics. Users can take action on recommendations with just a few clicks. Please read our PagerDuty Guidelines for the Safe and Secure Use of Generative AI. Please make sure the answers are accurate and appropriate before using them.More ways to use PagerDuty in SlackAutomate with Workflow BuilderWorkflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like PagerDuty to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations Templates available for PagerDuty: New PagerDuty incident from emoji reactionEmoji react to alert notifications in Slack to create PagerDuty incidents *Workflow Builder is only available on paid subscriptions