Exterro vs Guru

Optimize Your E-Discovery Process for Data Stored in Slack Proactively analyze, collect, preserve and review data stored within Slack for records management and legal compliance. The integration between Exterro and Slack significantly reduces the risk of data spoliation while also decreasing the time and cost it takes to get to the facts of every matter in a fully defensible process. This solution enables targeted collection of data stored in Slack, decreasing costs associated with over-collection. Proactive data collection and processing The integration enables customers to concurrently collect and process data stored in Slack into the Exterro Review module without delays, handoffs, and complex promotion/staging procedures common in other platforms. With Slack and Exterro partnership, companies can easily: • Perform targeted collections from a specific Slack channel as well as collect from all channels to which a user is associated • Collect private conversations between two users rather than collect all the private conversations within the user account • Collect from both public and private channels • Include or exclude the multi-party direct message based on litigation requirements • Collect historic data that includes edited and deleted messages • Collect all attachments and links that are available in chat. All attachments, links, images, etc. are automatically grouped and identify parent-child relationships, significantly easing the review process • Collect searchable reactions (emojis) from conversations. • Collect from third party Slack user accounts • Collect from shared channels (cross collaboration) where users belong to separate organizations and their own Workspace but also work together in a single channel • Maintain conversation threading of collected data

Guru is the AI Source of Truth for Slack—connecting your company’s knowledge and automatically keeping it accurate so people and AI can rely on it with confidence. Guru securely connects Slack conversations with your company’s documents, tools, and systems to deliver cited, permission-aware answers directly in Slack. As questions come up in channels or threads, Guru surfaces accurate answers grounded in verified company knowledge—so teams can move faster without guesswork, pings, or outdated information. What makes Guru different is automated knowledge quality at scale. Knowledge Agents don’t just connect information—they continuously evaluate it. Using verification rules, usage signals, and transparent decisioning, Guru automatically identifies outdated or unreliable content, flags or hides it, and highlights what can be trusted. Every improvement happens once and benefits everyone who relies on that knowledge. Guru also works natively with Slackbot through the Model Context Protocol (MCP). Connect Guru's MCP server to Slackbot and your team can search company knowledge, get cited answers, and take Guru actions like creating and updating content, all without leaving the Slackbot experience. The same permission-aware access model applies, so everyone sees only what they're allowed to see. Built for modern AI workflows, Guru provides a governed knowledge layer that powers Slack search, AI assistants, and AI-driven workflows with real-time company context. Answers are always sourced, permission-aware, and kept up to date automatically—giving teams and AI tools confidence in every action they take. Behind the scenes, Guru captures and improves knowledge from across your workspace. Conversations, decisions, and updates in Slack can be transformed into trusted, reusable content and maintained automatically over time—without manual review cycles. Key capabilities include: • Instant, cited answers delivered directly in Slack • Native Slackbot support via MCP for knowledge search, answers, and content actions • Automated verification that identifies outdated or inaccurate knowledge • Permission-aware access that respects your existing security model • AI-assisted capture of knowledge from Slack conversations • A shared, continuously improving source of truth that powers people and AI With Guru, teams bring trusted, continuously improving knowledge into Slack—so people and AI always have accurate context. Disclaimer: This app uses AI to generate responses. AI-generated outputs may occasionally be inaccurate.More ways to use Guru in SlackAutomate with Workflow BuilderWorkflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like Guru to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations Templates available for Guru: New Guru cardFill out a form in Slack to create a new Guru card *Workflow Builder is only available on paid subscriptions