Exterro vs PagerDuty EU

Optimize Your E-Discovery Process for Data Stored in Slack Proactively analyze, collect, preserve and review data stored within Slack for records management and legal compliance. The integration between Exterro and Slack significantly reduces the risk of data spoliation while also decreasing the time and cost it takes to get to the facts of every matter in a fully defensible process. This solution enables targeted collection of data stored in Slack, decreasing costs associated with over-collection. Proactive data collection and processing The integration enables customers to concurrently collect and process data stored in Slack into the Exterro Review module without delays, handoffs, and complex promotion/staging procedures common in other platforms. With Slack and Exterro partnership, companies can easily: • Perform targeted collections from a specific Slack channel as well as collect from all channels to which a user is associated • Collect private conversations between two users rather than collect all the private conversations within the user account • Collect from both public and private channels • Include or exclude the multi-party direct message based on litigation requirements • Collect historic data that includes edited and deleted messages • Collect all attachments and links that are available in chat. All attachments, links, images, etc. are automatically grouped and identify parent-child relationships, significantly easing the review process • Collect searchable reactions (emojis) from conversations. • Collect from third party Slack user accounts • Collect from shared channels (cross collaboration) where users belong to separate organizations and their own Workspace but also work together in a single channel • Maintain conversation threading of collected data

Announcing New Changes to our Slack Experience! - Slash Commands - New commands that make working with PagerDuty Incident Management faster - Card Redesign - Updated Emojis and a better hierarchy of information to provide more clarity about incidents - Thread Replies - Meant to reduce noise and alleviate clutter in the Slack surface The PagerDuty EU platform for incident management revolutionizes businesses by harnessing data from a complex digital ecosystem. Over 30,000 companies trust PagerDuty EU to transform real-time signals into opportunities that empower teams to improve operations, deliver excellent customer experiences, and accelerate innovation. With the bi-directional Slack integration, users can collaborate seamlessly while managing PagerDuty EU incidents end-to-end, directly in Slack. Integration setup and authentication can be completed effortlessly, allowing users to quickly integrate PagerDuty EU and Slack into their incident management workflows. Within dedicated incident Slack channels, PagerDuty EU users can leverage built-in generative AI and agentic features to further enhance productivity and collaboration: - PagerDuty Advance AI Assistant surfaces actionable insights and key context before, during, and after incidents by leveraging data from PagerDuty and Slack, generates status updates, and calls specialized AI agents to help teams resolve critical work efficiently. - PagerDuty AI Agents assist teams and handle work autonomously at every step of the incident lifecycle - SRE Agent: Detects, triages, and diagnoses incidents and automates approved remediation steps. Uses memory of past incidents and user interactions to learn and improve future responses. - Scribe Agent: Automatically captures incident meetings and chat history, and makes it available for use in status update drafts and post-incident reviews. - Shift Agent: Automatically detects conflicts between planned time-off and on-call shifts, recommends available replacements, and facilitates overrides via DM. - Insights Agent: Provides proactive and on-demand recommendations based on PagerDuty incidents, teams and services analytics. Users can take action on recommendations with just a few clicks. Please read our PagerDuty Guidelines for the Safe and Secure Use of Generative AI. Please make sure the answers are accurate and appropriate before using them.More ways to use PagerDuty in SlackAutomate with Workflow BuilderWorkflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like PagerDuty to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations Templates available for PagerDuty: New PagerDuty incident from emoji reactionEmoji react to alert notifications in Slack to create PagerDuty incidents *Workflow Builder is only available on paid subscriptions