Oracle CX Sales & Service vs Translator - Translate Languages

Get sales updates and take action: With the use of slash commands, sales reps can view opportunities, leads and accounts. Perform quick actions like logging calls, creating tasks, and scheduling meetings from within Slack. Access prescriptive guidance right in Slack: With access to AI insights like win probability scores and recommended next actions right in Slack, your sales reps can more easily focus on the right accounts and opportunities and know what to do next to progress a deal. Streamline service collaboration to better serve customers and employees: Service teams in Oracle B2B Service and Oracle Help Desk can use the Service agent workspace to instantly communicate directly with colleagues and experts working in Slack. Extended teams can receive messages and respond directly within the Slack application while ensuring the full conversation is automatically captured as part of the service request. Keep employees informed about critical issues and important customers: Teams need real-time updates about important milestones or service details. Now individual Slack users or channels can receive real-time notifications from Oracle CX Service to keep everyone updated with the latest information.

The Lingvanex Language Translator Chatbot is a professional translation application for your business. It can translate text in 109 languages. It's fully confidential and GDPR compliant. It's a great tool for customer support helpdesk, marketing, meetings, HR conversations, sales team or project management that will help your teammates to communicate with no language barriers. Increase your office productivity with messages and integration in private or public channels. Add the Lingvanex Translator Chatbot for Slack to your workspace and start messaging at your daily briefing. Multilingual chat will be created and teams can work on support requests, issue tracking, eCommerce or any other IT tasks. Auto-translation in channels & threads Add Language Translator Chatbot to your team's channel and it will automatically detect languages of posted messages and instantly translate them into your preferred language. No more copying-and-pasting. You don't need even to specify source language – the bot does this automatically. You can add bot to the channel simply by using @Lingvanex Translator command. Commands for quick translation Do you need to translate a word or sentence quickly? Just use the command /translate or /translate-from. Enter the command, then the language code and sentence - /translate [lang] [text] or /translate [lang1,lang2,lang3] where [lang] is the language code (without brackets if only one language is used) for the desired translation (es, fr, de, etc.) and [text] is the text you want to translate. For example: /translate es Good morning! or /translate [es,fr,de] Good morning!. Enter the command, then the source language code of the message to be written in, followed by the target language code and the sentence - /translate-from [lang_source] [lang_target] [text] or /translate-from [lang_source] [lang_target1, lang_target2,lang_target3] [text] where [lang_source] is the source language code, [lang_target] is the target language code (without brackets if only one language is used) for the desired translation (es, fr, de, etc.), and [text] is the text you want to translate. For example: /translate-from en es Good morning! or /translate-from en [es,fr,de] Good morning!. Translate individual messages with "Translate this message" Action To translate specific or old messages in the channel, click "More Actions" (⋮) in the top right corner of the message → Translate this message. If you don't see it in the list appeared, click "More message actions" to add one. Instructions: 1. How to add a bot to a channel? Open a channel where you need a translation and write following command: @Lingvanex Translator 2. How to add or change the translation language(s) in a channel? To change the language to which messages in the channel will be translated, use the command /config-channel-translate 3. How to provide access to subscriptions for a channel? To authorize the use of your subscription for a channel, use the command /config-channel-translate, then click the Confirm button at the bottom 4. How to provide access to the bot to translate messages on your behalf? To allow the translated messages to be displayed on your behalf in the channel, use the command /config-my-translate, then click the Allow button 5. Why can't I call the command /config-channel-translate or add the bot to another channel? Most likely, your account is using a role that does not have permission to add the bot to a channel or change bot settings. You can request your administrator or channel owner to upgrade your account role or ask them to do it for you. 6. How can I get a list of language codes? To get a list of available language codes, use the command /get-languages We would love to hear from you! If you have questions, comments, or feedback, please contact us at [email protected].