Side-by-side comparison · 24 data points
Seamless, automated tags for smart customer segmentation, workflows, and emails.
| SC Customer Tagging | Zapier | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | SC Customer Tagging | Zapier: Workflow Automation |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.0 ★ |
| Total reviews | 59 | ★ 74 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 18 supported | 1 supported |
| Listed since | Jun 2018 | Apr 2012 |
Based on the data on this page, SC Customer Tagging is the stronger choice for most Shopify App Store merchants — 5.0★ vs Zapier: Workflow Automation's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: SC Customer Tagging at Free to install, Zapier: Workflow Automation at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to SC Customer Tagging; mid-market and enterprise merchants with specific feature requirements should evaluate both — Zapier: Workflow Automation's 74-review base may include the workflow context that matches your specific use case better than SC Customer Tagging's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SC Customer Tagging audit • Zapier: Workflow Automation audit
| Last updated | — | — |
|---|
| Keyword | SC Customer Tagging | Zapier |
|---|---|---|
| customer service automation | #178 | #19 |
| customer support automation | #178 | #24 |
| automated customer support | #187 | #55 |
| customer support tool | #191 | #158 |
| customer engagement chatbot | #206 | #182 |
No tracked changes.
Both SC Customer Tagging and Zapier: Workflow Automation offer paid plans only. SC Customer Tagging starts at Free to install; Zapier: Workflow Automation starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
SC Customer Tagging has the higher average rating (5.0★ from 59 reviews) compared to Zapier: Workflow Automation (4.0★ from 74 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
SC Customer Tagging holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Zapier: Workflow Automation has the deeper published review base (74 vs 59), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
SC Customer Tagging typically suits early-stage and growth-mode teams based on its published review base (59 reviews). Zapier: Workflow Automation typically suits early-stage and growth-mode teams based on its published review base (74 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. SC Customer Tagging and Zapier: Workflow Automation both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SC Customer Tagging" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
