Side-by-side comparison · 24 data points·21% similar
Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales
| Jotform AI Chatbot ‑ Live Chat | GetButton | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Jotform AI Chatbot ‑ Live Chat | GetButton: WhatsApp, FB & More |
|---|---|---|
| Rating | 3.9 ★ | ★ 4.0 ★ |
| Total reviews | 35 | ★ 45 |
| Free plan | Yes | Yes |
| Pricing | Free | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | — | 2 tiers |
| Listed features | ★ 5 | 4 |
| Review velocity (30d) | 0 new | 0 new |
| Languages | 7 supported | 1 supported |
| Listed since | Apr 2025 | Nov 2016 |
GetButton: WhatsApp, FB & More edges out Jotform AI Chatbot ‑ Live Chat on rating (4.0★ vs 3.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Jotform AI Chatbot ‑ Live Chat at Free, GetButton: WhatsApp, FB & More at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to GetButton: WhatsApp, FB & More; mid-market and enterprise merchants with specific feature requirements should evaluate both — Jotform AI Chatbot ‑ Live Chat's 35-review base may include the workflow context that matches your specific use case better than GetButton: WhatsApp, FB & More's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Jotform AI Chatbot ‑ Live Chat audit • GetButton: WhatsApp, FB & More audit
| Last updated | — | — |
|---|
| Keyword | Jotform AI Chatbot ‑ Live Chat | GetButton |
|---|---|---|
| messenger | #44 | #261 |
| chat buttons | #39 | #158 |
| ai chat | #36 | #19617 |
| livechat | #13 | #240 |
| ai chatbot | #23 | #232 |
| Signal | Jotform AI Chatbot ‑ Live Chat | GetButton |
|---|---|---|
| Average rating | 3.9 ★ (35) | 4.0 ★ (45) |
| Rating distribution | 570% 410% 33% 20% 118% | 582% 46% 30% 20% 112% |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +0 | +0 |
| Reviews · last 90 days | +3 | +1 |
Both Jotform AI Chatbot ‑ Live Chat and GetButton: WhatsApp, FB & More offer paid plans only. Jotform AI Chatbot ‑ Live Chat starts at Free; GetButton: WhatsApp, FB & More starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
GetButton: WhatsApp, FB & More has the higher average rating (4.0★ from 45 reviews) compared to Jotform AI Chatbot ‑ Live Chat (3.9★ from 35 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
GetButton: WhatsApp, FB & More holds the higher average rating (4.0★ vs 3.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. GetButton: WhatsApp, FB & More has the deeper published review base (45 vs 35), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Jotform AI Chatbot ‑ Live Chat typically suits early-stage and growth-mode teams based on its published review base (35 reviews). GetButton: WhatsApp, FB & More typically suits early-stage and growth-mode teams based on its published review base (45 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Easy to use.
Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!
I would like to formally express my dissatisfaction with both the chatbot implementation and the level of customer support we have received so far. The bot is currently performing terribly and is actively harming the customer experience on our website. It repeatedly confuses products, provides incorrect prices, invents
even you make uninstall to the app still shown in your website automatically if you install it on time then you don't have option to remove it take care
First of all it slows down the website loading significantly - second they keep on increasing the fee and refuse your the service even though you are subscribed to prior Paid service agreement - uninstalling the app soon - And yes ZERO support!
Migration support varies by app and category. Jotform AI Chatbot ‑ Live Chat and GetButton: WhatsApp, FB & More both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Jotform AI Chatbot ‑ Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Great App! Simple to use nice and straight forward! Love it!
Finally it worked, it took me hours to find-out that if someone don't put WhatsApp/Call contact number as per example format with proper spaces and brackets like this "+92(319) 123-45-67", it won't work! Although, upon pressing Save Button; it will display a message "Congratulations! Your chat button was successfully s
