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1. Listing metadata
Field-level data| Hextom | ZigChat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Hextom | ZigChat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Hextom: WhatsApp, SMS & Push | ZigChat |
|---|---|---|
| Rating | 4.7 ★ | — |
| Total reviews | 292 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | — |
| Listed features | ★ 5 | 4 |
| Featured placements | 1 | — |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2018 | Mar 2024 |
Based on the data on this page, Hextom: WhatsApp, SMS & Push is the stronger choice for most Shopify App Store merchants — 4.7★ vs ZigChat's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Hextom: WhatsApp, SMS & Push at Free plan available, ZigChat at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Hextom: WhatsApp, SMS & Push has the larger user base (292 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ZigChat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Hextom: WhatsApp, SMS & Push; mid-market and enterprise merchants with specific feature requirements should evaluate both — ZigChat's 0-review base may include the workflow context that matches your specific use case better than Hextom: WhatsApp, SMS & Push's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Hextom: WhatsApp, SMS & Push audit • ZigChat audit
| Keyword | Hextom | ZigChat |
|---|---|---|
| web push | #5 | Not ranked |
| recover abandoned carts | #5 | Not ranked |
| recover abandoned | #7 | Not ranked |
| chatbot | Not ranked | #230 |
| chatbox | Not ranked | #237 |
Not featured in any section recently.
No tracked changes.
Both Hextom: WhatsApp, SMS & Push and ZigChat offer paid plans only. Hextom: WhatsApp, SMS & Push starts at Free plan available; ZigChat starts at Free. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Hextom: WhatsApp, SMS & Push does carry the larger published review base (292 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Hextom: WhatsApp, SMS & Push has the deeper published review base (292 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Hextom: WhatsApp, SMS & Push typically suits early-stage and growth-mode teams based on its published review base (292 reviews). ZigChat typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Hextom: WhatsApp, SMS & Push and ZigChat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ZigChat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
