Side-by-side comparison · 24 data points
Reduce WISMO tickets with a professional order tracking page and real-time AI fulfillment insights.
| Synctrack AI Order Tracking | WA Official API + AI | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Just need API Auth Token to connect your whatsapp business api and then map your template with Event
| Metric | Synctrack AI Order Tracking | WA Official API + AI |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 93 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | — |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2021 | Jun 2026 |
Synctrack AI Order Tracking and WA Official API + AI are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Synctrack AI Order Tracking at Free plan available, WA Official API + AI at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Synctrack AI Order Tracking audit • WA Official API + AI audit
| Keyword | Synctrack AI Order Tracking | WA Official API + AI |
|---|---|---|
| order tracking | #6 | #152 |
| ai chatbot app | #234 | #239 |
Both Synctrack AI Order Tracking and WA Official API + AI offer paid plans only. Synctrack AI Order Tracking starts at Free plan available; WA Official API + AI starts at Free. Compare the per-tier features in the Pricing section above before committing.
Synctrack AI Order Tracking (4.9★, 93 reviews) and WA Official API + AI (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
WA Official API + AI holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Synctrack AI Order Tracking has the deeper published review base (93 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Synctrack AI Order Tracking typically suits early-stage and growth-mode teams based on its published review base (93 reviews). WA Official API + AI typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Synctrack AI Order Tracking and WA Official API + AI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WA Official API + AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
