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BOB: WhatsApp Marketing + AI iconBOB
vs
Aurum: Viber Chat Connect iconAurum
Home/Shopify App Store/Compare/BOB: WhatsApp Marketing + AI vs Aurum: Viber Chat Connect

BOB vs Aurum

Side-by-side comparison · 24 data points

BOB: WhatsApp Marketing + AI icon

BOB

5.0·86reviews

Abandoned cart recovery, AI-powered WhatsApp marketing, automation, chatbot & omnichannel support

ShopifyFree trial available
Change
OverviewMetadataPricingFeaturesCategoriesCategory featuresRankingsFeaturedActivityQualityApp detailsRelated

1. Listing metadata

Field-level data
BOBAurum
Tagline“Abandoned cart recovery, AI-powered WhatsApp marketing, automation, chatbot & omnichannel support”97 chars“Provide Personalized Support at Scale – Guide Customers to Your Viber Chat with Ease!”85 chars
Description500 / 500 chars100% used500 / 500 chars100% used
Screenshots8 images4 images
Languages
English
English
Platforms
Shopify
Shopify
Developer
BusinessOnBot
Auremist
ListedOctober 3, 2023January 17, 2025
Last updated——
Reset
Aurum: Viber Chat Connect icon

Aurum

0.0·0reviews

Provide Personalized Support at Scale – Guide Customers to Your Viber Chat with Ease!

ShopifyFree plan available
Change

At a glance

9 metrics · auto-computed
Feature comparison between BOB: WhatsApp Marketing + AI and Aurum: Viber Chat Connect
MetricBOB: WhatsApp Marketing + AIAurum: Viber Chat Connect
Rating5.0 ★—
Total reviews860
Free planYesYes
PricingFree trial availableFree plan available
Built for Shopify——
Pricing tiers1 tier1 tier
Listed features★ 53
Languages1 supported1 supported
Listed sinceOct 2023Jan 2025

AppRanks verdict

Generated from live data on this page

Based on the data on this page, BOB: WhatsApp Marketing + AI is the stronger choice for most Shopify App Store merchants — 5.0★ vs Aurum: Viber Chat Connect's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: BOB: WhatsApp Marketing + AI at Free trial available, Aurum: Viber Chat Connect at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to BOB: WhatsApp Marketing + AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Aurum: Viber Chat Connect's 0-review base may include the workflow context that matches your specific use case better than BOB: WhatsApp Marketing + AI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: BOB: WhatsApp Marketing + AI audit • Aurum: Viber Chat Connect audit

2. Pricing & plans

Listed prices · monthly · USD
Tier
BOB
Aurum
Free
Free
4.99
  • Abandoned Cart & WhatsApp Broadcasts
  • AI Chatbot & Omnichannel Support Inbox
  • Instagram Comment & DM Automation
  • Click-To-WhatsApp Ads & Upsell Campaigns
  • Loyalty Widget & Win-back Automation
—
Paid #1
—
Basic
1
  • Affordable Pricing Plan
  • No Hidden Fees
  • 7-Day Free Trial

3. Features

As listed by each developer
BOB
  • WhatsApp Marketing — Segmented broadcasts, drip campaigns & catalogs via API
  • Abandoned Cart Recovery — Recover lost revenue & win-back via WhatsApp
  • AI Sales & Support Chat — AI agents drive revenue & resolve queries 24/7
  • Order Updates — Real-time shipping, delivery & payment confirmations
  • Omnichannel Inbox — WhatsApp, Instagram, Email & multi-agent support
Aurum
  • Add the Viber button in a few clicks.
  • Chat directly with customers.
  • Easy setup, no technical skills needed.

4. Categories & rankings

Shared categories on the same row · in-category position inline
BOB
Aurum
Shared
Chat#84 of 329
Chat
Abandoned cart#44 of 273
—

5. Category features

Marketplace-curated features per category
Chat0 shared · 17 total
BOB
  • Agent analytics
  • AI chatbots
  • Customer insights
  • Email chat
  • Live chat
  • Multi-language
  • Cart recovery
  • COD verification
  • Cross-sell
  • Discounts
  • FAQs
  • Order updates
  • Product recommendations
  • Quick replies
  • Shipping alerts
  • Upsell
  • —Social media
Aurum
  • —Agent analytics
  • —AI chatbots
  • —Customer insights
  • —Email chat
  • —Live chat
  • —Multi-language
  • —Cart recovery
  • —COD verification
  • —Cross-sell
  • —Discounts
  • —FAQs
  • —Order updates
  • —Product recommendations
  • —Quick replies
  • —Shipping alerts
Abandoned cart0 shared · 17 total
BOB
  • Automated workflows
  • Conversion tracking
  • Cross-device carts
  • Discount offers
  • Multi-channel messaging
  • Personalized campaigns
  • Retargeting ads

5. Search rankings

Top 5 keywords · shared rankings prioritized
KeywordBOBAurum
customer support tool#17Not ranked
ai faq bot#26Not ranked
whatsapp ai agent#29Not ranked
messenger chatNot ranked#237
chatNot ranked#239

7. Activity in the last 90 days

Tracked changes · pricing, features, copy, screenshots

BOB · 7 changes

  • May 4descriptionListing copy updated
  • May 4descriptionListing copy updated
  • May 4descriptionListing copy updated
  • May 4descriptionListing copy updated
  • May 4descriptionListing copy updated
  • May 4featuresFeatures list updated
  • May 4descriptionListing copy updated

Aurum · 0 changes

No tracked changes.

9. App details

Long-form description · keyword frequency
BOB
BusinessOnBot helps ecommerce stores worldwide recover abandoned carts, automate WhatsApp marketing and deliver instant AI-powered customer support. Send WhatsApp broadcasts, drip automation and product catalogs via WhatsApp API. Our AI chatbot and live chat resolves queries across WhatsApp, Instagram, Email and web chat. Automate order updates, shipping alerts and payment confirmations. Run AI sales campaigns, win-back flows and segmented broadcasts. Manage all chats from one omnichannel inbox.
Top keywords
  • whatsapp4×5.97%
  • ai2×2.99%
  • automate2×2.99%
  • broadcasts2×2.99%
  • chat2×2.99%
Aurum
This app allows you to add a Viber button to your Shopify store, making it easy for customers to contact you directly. With no coding required, the setup is quick and simple. By enabling Viber messaging, you can answer customer questions in real-time, which improves their experience and helps build trust. It’s an effective way to offer personal, fast support and stay connected without complicating your workflow. This app is ideal for merchants who want to streamline communication and provide be
Top keywords
  • viber2×2.44%

Frequently asked

Common questions about this comparison

Is BOB: WhatsApp Marketing + AI or Aurum: Viber Chat Connect cheaper?

Both BOB: WhatsApp Marketing + AI and Aurum: Viber Chat Connect offer paid plans only. BOB: WhatsApp Marketing + AI starts at Free trial available; Aurum: Viber Chat Connect starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.

Should I choose BOB: WhatsApp Marketing + AI or Aurum: Viber Chat Connect?

It depends on what you're optimizing for. BOB: WhatsApp Marketing + AI fits better if you prioritize rating consistency; Aurum: Viber Chat Connect is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, BOB: WhatsApp Marketing + AI or Aurum: Viber Chat Connect?

Both apps are one-click installs from the Shopify App Store marketplace. BOB: WhatsApp Marketing + AI has more onboarding documentation maturity (86 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Shopify App Store stores?

BOB: WhatsApp Marketing + AI typically suits early-stage and growth-mode stores based on its review-base composition (86 reviews). Aurum: Viber Chat Connect aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between BOB: WhatsApp Marketing + AI and Aurum: Viber Chat Connect?

Migration support varies by app and category. BOB: WhatsApp Marketing + AI and Aurum: Viber Chat Connect both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Aurum: Viber Chat Connect" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

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Upsell
  • Social media
  • SMS notifications
  • Time-limited offers
  • Custom branding
  • Custom discount codes
  • Customizable widgets
  • Multi-language
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