Side-by-side comparison · 24 data points
Convert more shoppers with visual product reviews, superpowered by AI
| Loox ‑ Product Reviews App | Turny Returns & Exchanges | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Return I Automation I Retain Revenue I Reduce Returns I Exchanges I Charm Customers I Hassle Free
| Metric | Loox ‑ Product Reviews App | Turny Returns & Exchanges |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 9.6k | 3 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 5 | — |
| Review velocity (30d) | 460 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2015 | Jul 2021 |
Loox ‑ Product Reviews App and Turny Returns & Exchanges are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Loox ‑ Product Reviews App at Free plan available, Turny Returns & Exchanges at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Loox ‑ Product Reviews App has the larger user base (9,559 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Turny Returns & Exchanges's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Loox ‑ Product Reviews App audit • Turny Returns & Exchanges audit
| Keyword | Loox ‑ Product Reviews App | Turny Returns & Exchanges |
|---|---|---|
| reviews | #3 | Not ranked |
| convert more | #3 | Not ranked |
| photo video reviews | #3 | Not ranked |
Not featured in any section recently.
No tracked changes.
| Signal | Loox ‑ Product Reviews App | Turny Returns & Exchanges |
|---|---|---|
| Average rating | 4.9 ★ (9.6k) | 5.0 ★ (3) |
| Rating distribution | 594% 44% 31% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +64 | — |
| Reviews · last 30 days | +460 | — |
| Reviews · last 90 days | +1.1k | — |
Both Loox ‑ Product Reviews App and Turny Returns & Exchanges offer paid plans only. Loox ‑ Product Reviews App starts at Free plan available; Turny Returns & Exchanges starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Loox ‑ Product Reviews App (4.9★, 9,559 reviews) and Turny Returns & Exchanges (5.0★, 3 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Turny Returns & Exchanges holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Loox ‑ Product Reviews App has the deeper published review base (9,559 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Loox ‑ Product Reviews App typically suits established teams with steady usage based on its published review base (9,559 reviews). Turny Returns & Exchanges typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
excellent app
nice
love the app
No reviews yet.
Migration support varies by app and category. Loox ‑ Product Reviews App and Turny Returns & Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Turny Returns & Exchanges" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
