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Tracktor Order Tracking vs Trexa Order Tracking AI
Side-by-side comparison
Tracktor Order Tracking
Keep customers on your site with branded order status and tracking
Built for ShopifyshopifyFree plan available
Trexa Order Tracking AI
Tracking. Support. Returns. One AI-native post-purchase app
shopifyFree plan available
At a glance
| Metric | Tracktor Order Tracking | Trexa Order Tracking AI |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 155 | 5 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 5 supported |
| Listed since | Jun 2015 | Mar 2026 |
AppRanks verdict
Generated from live data on this pageThe call
Tracktor Order Tracking and Trexa Order Tracking AI each lead on different measured dimensions — pick by the one that matters most to you.
Where Tracktor Order Tracking leads
- More published reviews: 155 vs 5.
- Ranks higher in Order tracking: #30 vs #72 of 390.
- Lists API, Automations and Carrier masking (+11 more) in its marketplace category features; Trexa Order Tracking AI doesn't.
Where Trexa Order Tracking AI leads
- Higher average rating: 5.0★ vs 4.7★.
- Available in more languages: 5 vs 1.
- Lists Automated approvals, Automated refunds and Custom branding (+9 more) in its marketplace category features; Tracktor Order Tracking doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Tracktor Order Tracking audit • Trexa Order Tracking AI audit
1. Listing metadata
Field-level data| Field | Tracktor Order Tracking | Trexa Order Tracking AI |
|---|---|---|
| Tagline | ||
| Listing audit | 90/100 listing audit | 93/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
Tracktor Order Tracking
Trexa Order Tracking AI
Free plan
Free
Free
- Real-time tracking page in your store
- 1,900+ carrier integrations
- Carrier mapping & fulfillment updates
- Includes 25 orders per month
Free
Free
- 10 premium orders/month
- Branded order tracking page
- AI order assistant
- Self-serve cancellation requests
- Basic post-purchase analytics
- Email support
Paid plans
Flex
- Real-time tracking page in your store
- 1,900+ carrier integrations
- Shopify email & SMS notifications
- Includes 200 orders per month
Growth
- Everything in Flex, plus:
- Dropship location substitutions
- Automatic carrier translation
- Estimated delivery dates
- Remove Tracktor branding
- Includes 400 orders per month
- +more!
Essential
- Everything in Growth, plus:
- Product recommendations
- Custom HTML & CSS
- Custom order statuses
- Order & fulfillment report CSVs
- Includes 2,000 orders per month
- +more!
Starter
- Everything in Free
- Up to 200 premium orders/month
- Dropshipping mode
- Product recommendations on tracking page
- Revenue impact dashboard
- Priority email support
Growth
- Everything in Starter
- Up to 500 premium orders/month
- Self-serve returns and exchanges
- Store credit and return alternatives
- AI auto-reply
- Priority support
Pro
- Everything in Growth
- Up to 1,000 premium orders/month
- Proactive delivery alerts
- Advanced post-purchase analytics
- Priority support
3. Features
As listed by each developerTracktor Order Tracking
- Keep customers on your site instead of sending them to carrier pages
- Control how tracking details and locations appear to customers
- Reduce "Where is my order?" (WISMO) support requests
- Create custom order statuses before shipment to keep customers updated
- Merchants love the fast, reliable support from our US-based team
Trexa Order Tracking AI
- Branded order tracking page with AI delivery answers
- Self-serve returns, exchanges, and cancellations
- AI inbox with reply drafts, labels, and order context
- Proactive alerts for delayed and stale shipments
- Analytics for WISMO, returns, escalations, and trends
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Category features
Marketplace-curated features per categoryOrder tracking9 shared · 19 total
Only in Tracktor Order Tracking
- API
- Carrier masking
- Custom tracking link
- Global tracking
- Order export
- Automations
- Custom notifications
- Real-time notifications
- SMS
- Translation
Only in Trexa Order Tracking AI
None
Listed by both (9)
- Analytics
- Branded tracking page
- Dashboards
- Estimated delivery date
- Multi-carrier
- Order lookup page
- Real-time tracking
- Translation
Shipping0 shared · 10 total
Only in Tracktor Order Tracking
- Carrier selection
- Delivery date
- Multi-language
- Order sync
- Branded tracking page
- Email notifications
- Order sync
- Order updates
- Real-time tracking
- Shipping analytics
Only in Trexa Order Tracking AI
None
Returns and exchanges0 shared · 15 total
Only in Tracktor Order Tracking
None
Only in Trexa Order Tracking AI
- Automated refunds
- Discount codes
- Exchanges
- Gift cards
- Manual refunds
- Store credit
- Analytics
- Automated approvals
- Custom branding
- Custom policies
- Email notifications
- Multi-language
- Refund management
- Return reasons
- Return windows
6. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Tracktor Order Tracking | Trexa Order Tracking AI |
|---|---|---|
| order tracking | #8 | #12 |
| order tracking lookup | #12 | #21 |
| order tracking and status lookup | #12 | Not ranked |
| pages with ai | Not ranked | #19 |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsTracktor Order Tracking · 4 changes
- Nov 2descriptionListing copy updated
- Sep 22descriptionListing copy updated
- Aug 20descriptionListing copy updated
- Aug 12descriptionListing copy updated
Trexa Order Tracking AI · 1 changes
- Nov 2descriptionListing copy updated
8. App details
Long-form descriptionTracktor Order Tracking
Give customers real-time order tracking on a fully branded page, so they stay on your site instead of being sent to carrier pages. Track orders across 1,700+ carriers with real-time updates, create custom order statuses, reduce “Where is my order?” (WISMO) requests, and send automated email and SMS notifications. Customize your tracking experience to match your brand and improve post-purchase engagement.
Trexa Order Tracking AI
Trexa replaces your tracking app, your support inbox, and your returns app with one AI-native post-purchase platform. Customers get a branded tracking page with an AI assistant that answers delivery, return, cancellation, and order questions using real order data and store policies. Your team gets an AI-drafted support inbox, smart returns with built-in prevention, and analytics that show the tickets Trexa stopped before they reached you.
Frequently asked
Common questions about this comparisonIs Tracktor Order Tracking or Trexa Order Tracking AI cheaper?
Both Tracktor Order Tracking and Trexa Order Tracking AI offer a free plan. Tracktor Order Tracking lists no paid plan with a published price; Trexa Order Tracking AI lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Which has better reviews, Tracktor Order Tracking or Trexa Order Tracking AI?
Trexa Order Tracking AI has the higher average rating (5.0★ from 5 reviews) compared to Tracktor Order Tracking (4.7★ from 155 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose Tracktor Order Tracking or Trexa Order Tracking AI?
Trexa Order Tracking AI holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, Tracktor Order Tracking or Trexa Order Tracking AI?
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Tracktor Order Tracking has more published reviews to read for user-reported install experience (155 vs 5).
Which works better for small vs large Shopify App Store merchants?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Tracktor Order Tracking has 155 published reviews; Trexa Order Tracking AI has 5 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between Tracktor Order Tracking and Trexa Order Tracking AI?
Migration support varies by app and category. Tracktor Order Tracking and Trexa Order Tracking AI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Trexa Order Tracking AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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