Side-by-side comparison · 24 data points
Confirm real orders, keep customers updated, and recover lost sales with WhatsApp Business API.
| Texnity WhatsApp Business API | Tracktor Order Tracking | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Keep customers on your site with branded order status and tracking
| Metric | Texnity WhatsApp Business API | Tracktor Order Tracking |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.6 ★ |
| Total reviews | 38 | ★ 153 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 4 | ★ 5 |
| Languages | 14 supported | 1 supported |
| Listed since | Jun 2025 | Jun 2015 |
Based on the data on this page, Texnity WhatsApp Business API is the stronger choice for most Shopify App Store merchants — 5.0★ vs Tracktor Order Tracking's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Texnity WhatsApp Business API at Free trial available, Tracktor Order Tracking at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Tracktor Order Tracking has the larger user base (153 reviews vs 38), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Texnity WhatsApp Business API's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Texnity WhatsApp Business API; mid-market and enterprise merchants with specific feature requirements should evaluate both — Tracktor Order Tracking's 153-review base may include the workflow context that matches your specific use case better than Texnity WhatsApp Business API's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Texnity WhatsApp Business API audit • Tracktor Order Tracking audit
| Last updated | — | — |
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| Keyword | Texnity WhatsApp Business API | Tracktor Order Tracking |
|---|---|---|
| order lookup | #11 | #16 |
| order tracking | #40 | #102 |
Both Texnity WhatsApp Business API and Tracktor Order Tracking offer paid plans only. Texnity WhatsApp Business API starts at Free trial available; Tracktor Order Tracking starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Texnity WhatsApp Business API has the higher average rating (5.0★ from 38 reviews) compared to Tracktor Order Tracking (4.6★ from 153 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Texnity WhatsApp Business API holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Tracktor Order Tracking has the deeper published review base (153 vs 38), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Texnity WhatsApp Business API typically suits early-stage and growth-mode teams based on its published review base (38 reviews). Tracktor Order Tracking typically suits early-stage and growth-mode teams based on its published review base (153 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Texnity WhatsApp Business API and Tracktor Order Tracking both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Texnity WhatsApp Business API" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
