Side-by-side comparison · 24 data points
Confirm real orders, keep customers updated, and recover lost sales with WhatsApp Business API.
| Texnity WhatsApp Business API | Track123 Order Tracking | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales
| Metric | Texnity WhatsApp Business API | Track123 Order Tracking |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 38 | ★ 1.7k |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | — | 3 |
| Languages | 14 supported | 14 supported |
| Listed since | Jun 2025 | Jan 2022 |
Texnity WhatsApp Business API and Track123 Order Tracking are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Texnity WhatsApp Business API at Free trial available, Track123 Order Tracking at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Track123 Order Tracking has the larger user base (1,712 reviews vs 38), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Texnity WhatsApp Business API's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Texnity WhatsApp Business API audit • Track123 Order Tracking audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Texnity WhatsApp Business API | Track123 Order Tracking |
|---|---|---|
| order lookup | #101 | #2 |
| order updates | #91 | #10 |
| order tracking | #38 | #2 |
Not featured in any section recently.
Both Texnity WhatsApp Business API and Track123 Order Tracking offer paid plans only. Texnity WhatsApp Business API starts at Free trial available; Track123 Order Tracking starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Texnity WhatsApp Business API (5.0★, 38 reviews) and Track123 Order Tracking (4.9★, 1,712 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Texnity WhatsApp Business API holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Track123 Order Tracking has the deeper published review base (1,712 vs 38), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Texnity WhatsApp Business API typically suits early-stage and growth-mode teams based on its published review base (38 reviews). Track123 Order Tracking typically suits early-stage and growth-mode teams based on its published review base (1,712 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Texnity WhatsApp Business API and Track123 Order Tracking both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Texnity WhatsApp Business API" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
