Side-by-side comparison · 24 data points
Confirm real orders, keep customers updated, and recover lost sales with WhatsApp Business API.
| Texnity WhatsApp Business API | ClickPost Returns & Exchanges | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
Automated returns & Exchanges with a self-serve portal, tracking, policies & analytics.
| Metric | Texnity WhatsApp Business API | ClickPost Returns & Exchanges |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 38 | 17 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 4 | ★ 5 |
| Languages | 14 supported | 1 supported |
| Listed since | Jun 2025 | Jun 2022 |
Texnity WhatsApp Business API and ClickPost Returns & Exchanges are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Texnity WhatsApp Business API at Free trial available, ClickPost Returns & Exchanges at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Texnity WhatsApp Business API audit • ClickPost Returns & Exchanges audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Texnity WhatsApp Business API | ClickPost Returns & Exchanges |
|---|---|---|
| order updates | #8 | Not ranked |
| order lookup | #11 | Not ranked |
| order notifications | #19 | Not ranked |
No tracked changes.
Both Texnity WhatsApp Business API and ClickPost Returns & Exchanges offer paid plans only. Texnity WhatsApp Business API starts at Free trial available; ClickPost Returns & Exchanges starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Texnity WhatsApp Business API (5.0★, 38 reviews) and ClickPost Returns & Exchanges (5.0★, 17 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Texnity WhatsApp Business API does carry the larger published review base (38 vs 17). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Texnity WhatsApp Business API has the deeper published review base (38 vs 17), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Texnity WhatsApp Business API typically suits early-stage and growth-mode teams based on its published review base (38 reviews). ClickPost Returns & Exchanges typically suits early-stage and growth-mode teams based on its published review base (17 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Texnity WhatsApp Business API and ClickPost Returns & Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ClickPost Returns & Exchanges" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
