Side-by-side comparison · 24 data points
Get a toll-free phone number for your store for better customer service and to boost sales.
| Phone Numbers & Calls ‑ SBoard | ZYBR | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — |
| Metric | Phone Numbers & Calls ‑ SBoard | ZYBR: AI, Helpdesk & Returns |
|---|---|---|
| Rating | 2.5 ★ | ★ 5.0 ★ |
| Total reviews | 9 | ★ 10 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | — |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2018 | Mar 2026 |
Based on the data on this page, ZYBR: AI, Helpdesk & Returns is the stronger choice for most Shopify App Store merchants — 5.0★ vs Phone Numbers & Calls ‑ SBoard's 2.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Phone Numbers & Calls ‑ SBoard at Free plan available, ZYBR: AI, Helpdesk & Returns at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to ZYBR: AI, Helpdesk & Returns; mid-market and enterprise merchants with specific feature requirements should evaluate both — Phone Numbers & Calls ‑ SBoard's 9-review base may include the workflow context that matches your specific use case better than ZYBR: AI, Helpdesk & Returns's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Phone Numbers & Calls ‑ SBoard audit • ZYBR: AI, Helpdesk & Returns audit
| Keyword | Phone Numbers & Calls ‑ SBoard | ZYBR |
|---|---|---|
| helpdesk | #1262 | #220 |
No tracked changes.
Both Phone Numbers & Calls ‑ SBoard and ZYBR: AI, Helpdesk & Returns offer paid plans only. Phone Numbers & Calls ‑ SBoard starts at Free plan available; ZYBR: AI, Helpdesk & Returns starts at Free. Compare the per-tier features in the Pricing section above before committing.
ZYBR: AI, Helpdesk & Returns has the higher average rating (5.0★ from 10 reviews) compared to Phone Numbers & Calls ‑ SBoard (2.5★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
ZYBR: AI, Helpdesk & Returns holds the higher average rating (5.0★ vs 2.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. ZYBR: AI, Helpdesk & Returns has the deeper published review base (10 vs 9), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Phone Numbers & Calls ‑ SBoard typically suits early-stage and growth-mode teams based on its published review base (9 reviews). ZYBR: AI, Helpdesk & Returns typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Phone Numbers & Calls ‑ SBoard and ZYBR: AI, Helpdesk & Returns both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Phone Numbers & Calls ‑ SBoard" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
