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1. Listing metadata
Field-level data| StoreFAQ | Store FAQs | |
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| Description | ||
| Screenshots | images | images |
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| Listed |
| StoreFAQ | Store FAQs | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Listed |
FAQ Widget, AI Schema, Customer Support Manager. For AI SEO success and Answer Engine Optimization.
| Metric | StoreFAQ: Product FAQ Chatbot | Store FAQs :Support Automation |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 151 | 6 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | — |
| Languages | 23 supported | 1 supported |
| Listed since | Jan 2024 | Nov 2025 |
StoreFAQ: Product FAQ Chatbot and Store FAQs :Support Automation are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: StoreFAQ: Product FAQ Chatbot at Free plan available, Store FAQs :Support Automation at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
StoreFAQ: Product FAQ Chatbot has the larger user base (151 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Store FAQs :Support Automation's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: StoreFAQ: Product FAQ Chatbot audit • Store FAQs :Support Automation audit
| Last updated | — | — |
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| Keyword | StoreFAQ | Store FAQs |
|---|---|---|
| ai product faq generation | #1 | Not ranked |
| product faq chatbot | #1 | Not ranked |
| product faqs | #1 | Not ranked |
| faqs | Not ranked | #20 |
| faq chatbot | Not ranked | #109 |
Not featured in any section recently.
No tracked changes.
Both StoreFAQ: Product FAQ Chatbot and Store FAQs :Support Automation offer paid plans only. StoreFAQ: Product FAQ Chatbot starts at Free plan available; Store FAQs :Support Automation starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
StoreFAQ: Product FAQ Chatbot (4.9★, 151 reviews) and Store FAQs :Support Automation (5.0★, 6 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Store FAQs :Support Automation holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. StoreFAQ: Product FAQ Chatbot has the deeper published review base (151 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
StoreFAQ: Product FAQ Chatbot typically suits early-stage and growth-mode teams based on its published review base (151 reviews). Store FAQs :Support Automation typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. StoreFAQ: Product FAQ Chatbot and Store FAQs :Support Automation both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Store FAQs :Support Automation" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
