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1. Listing metadata
Field-level data| Spur | wukongChat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Spur | wukongChat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
AI customer service provides 24/7 support, accurately understands needs, and offers multilingual aut
| Metric | Spur: AI Chat & Helpdesk | wukongChat:Live Chat & AI Chat |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 117 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | ★ 5 | 4 |
| Featured placements | 1 | — |
| Languages | 1 supported | 11 supported |
| Listed since | Sep 2022 | Dec 2025 |
Based on the data on this page, Spur: AI Chat & Helpdesk is the stronger choice for most Shopify App Store merchants — 5.0★ vs wukongChat:Live Chat & AI Chat's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Spur: AI Chat & Helpdesk at Free plan available, wukongChat:Live Chat & AI Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Spur: AI Chat & Helpdesk has the larger user base (117 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. wukongChat:Live Chat & AI Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Spur: AI Chat & Helpdesk; mid-market and enterprise merchants with specific feature requirements should evaluate both — wukongChat:Live Chat & AI Chat's 0-review base may include the workflow context that matches your specific use case better than Spur: AI Chat & Helpdesk's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Spur: AI Chat & Helpdesk audit • wukongChat:Live Chat & AI Chat audit
| Last updated | — | — |
|---|
| Keyword | Spur | wukongChat |
|---|---|---|
| ai chat | #10 | #187 |
| ai live chat | #57 | #176 |
| ai chat support | #23 | #219 |
| chat | #30 | #220 |
| helpdesk | #22 | #240 |
Not featured in any section recently.
Both Spur: AI Chat & Helpdesk and wukongChat:Live Chat & AI Chat offer paid plans only. Spur: AI Chat & Helpdesk starts at Free plan available; wukongChat:Live Chat & AI Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Spur: AI Chat & Helpdesk holds the higher average rating (5.0★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Spur: AI Chat & Helpdesk has the deeper published review base (117 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Spur: AI Chat & Helpdesk typically suits early-stage and growth-mode teams based on its published review base (117 reviews). wukongChat:Live Chat & AI Chat typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Spur: AI Chat & Helpdesk and wukongChat:Live Chat & AI Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from wukongChat:Live Chat & AI Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
