Side-by-side comparison · 24 data points
AI Chatbot (ChatGPT) that automates customer service & FAQs, recovers abandoned carts & grows sales.
| Spur | Verifast AI Chatbot + AI Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Spur: AI Chat & Helpdesk | Verifast AI Chatbot + AI Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 117 | ★ 130 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | — |
| Review velocity (30d) | — | 6 new |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2022 | Dec 2023 |
Spur: AI Chat & Helpdesk and Verifast AI Chatbot + AI Chat are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Spur: AI Chat & Helpdesk at Free plan available, Verifast AI Chatbot + AI Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Spur: AI Chat & Helpdesk audit • Verifast AI Chatbot + AI Chat audit
| Keyword | Spur | Verifast AI Chatbot + AI Chat |
|---|---|---|
| ai chat | #11 | #7 |
| recover abandoned | #16 | #15 |
| recover abandoned carts | #24 | #13 |
| cart recovery | #23 | #14 |
| recovery | #24 | #14 |
Not featured in any section recently.
No tracked changes.
| Signal | Spur | Verifast AI Chatbot + AI Chat |
|---|---|---|
| Average rating | 5.0 ★ (117) | 4.9 ★ (130) |
| Rating distribution | 5— 4— 3— 2— 1— | 598% 42% 30% 20% 11% |
| Reviews · last 7 days | — | +1 |
| Reviews · last 30 days | — | +6 |
| Reviews · last 90 days | — | +14 |
No reviews yet.
Both Spur: AI Chat & Helpdesk and Verifast AI Chatbot + AI Chat offer paid plans only. Spur: AI Chat & Helpdesk starts at Free plan available; Verifast AI Chatbot + AI Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Spur: AI Chat & Helpdesk (5.0★, 117 reviews) and Verifast AI Chatbot + AI Chat (4.9★, 130 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Spur: AI Chat & Helpdesk holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Verifast AI Chatbot + AI Chat has the deeper published review base (130 vs 117), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Spur: AI Chat & Helpdesk typically suits early-stage and growth-mode teams based on its published review base (117 reviews). Verifast AI Chatbot + AI Chat typically suits early-stage and growth-mode teams based on its published review base (130 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
"We have had a wonderful experience working with VeryFast. Their insights helped us at Past in Present Agro identify critical drop-off points, such as why certain customers were not completing their purchases and what specific issues they faced. Most importantly, it enabled us to resolve nearly 100% of our post-order i
Really impressed with how the bot handles complex product queries, not just basic support. With the range of skincare and haircare products we have, customers ask very specific questions, and the bot is able to take those conversations forward. Excited to see how much more we can do with its AI capabilities and retarge
Extremely disappointing experience. We removed the app and stopped using the service, yet we were still charged a subscription fee afterward without any notification or communication from the company. Charging merchants after they have stopped using and removed the app is unacceptable. This raises serious concerns abou
Verifast has been a great addition to our website. The chatbot has helped us improve product discovery, engage customers better, and drive more conversions. The team is proactive, responsive, and continuously works on optimizing the experience based on our requirements. Definitely a valuable AI solution for e-commerce
Verifast has made a noticeable impact on our website sales. The AI chatbot has helped customers discover the right products faster, improved engagement, and contributed to an increase in conversions and overall sales. The Verifast team is proactive, responsive, and continuously works on optimizing the experience. Great
Migration support varies by app and category. Spur: AI Chat & Helpdesk and Verifast AI Chatbot + AI Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Spur: AI Chat & Helpdesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
