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1. Listing metadata
Field-level data| SmartChat | WhatFlow WhatsApp Business API | |
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| Description | ||
| Screenshots | images | images |
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| Listed | ||
| Last updated | — | — |
| SmartChat | WhatFlow WhatsApp Business API | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Automate order updates, cart recovery, and stock alerts via the official WhatsApp Business API.
| Metric | SmartChat: Multi‑Channel Sync | WhatFlow WhatsApp Business API |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 37 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2024 | May 2026 |
Based on the data on this page, WhatFlow WhatsApp Business API is the stronger choice for most Shopify App Store merchants — 5.0★ vs SmartChat: Multi‑Channel Sync's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: SmartChat: Multi‑Channel Sync at Free plan available, WhatFlow WhatsApp Business API at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WhatFlow WhatsApp Business API; mid-market and enterprise merchants with specific feature requirements should evaluate both — SmartChat: Multi‑Channel Sync's 0-review base may include the workflow context that matches your specific use case better than WhatFlow WhatsApp Business API's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SmartChat: Multi‑Channel Sync audit • WhatFlow WhatsApp Business API audit
| Keyword | SmartChat | WhatFlow WhatsApp Business API |
|---|---|---|
| business chatbot | Not ranked | #2 |
| order updates | Not ranked | #3 |
| automated order confirmation | Not ranked | #5 |
| messenger | #100 | Not ranked |
| chat support | #152 | Not ranked |
No tracked changes.
Both SmartChat: Multi‑Channel Sync and WhatFlow WhatsApp Business API offer paid plans only. SmartChat: Multi‑Channel Sync starts at Free plan available; WhatFlow WhatsApp Business API starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. SmartChat: Multi‑Channel Sync fits better if you prioritize broader integrations; WhatFlow WhatsApp Business API is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. WhatFlow WhatsApp Business API has more onboarding documentation maturity (37 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
SmartChat: Multi‑Channel Sync typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). WhatFlow WhatsApp Business API aligns more with early-stage and growth-mode stores (37 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. SmartChat: Multi‑Channel Sync and WhatFlow WhatsApp Business API both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SmartChat: Multi‑Channel Sync" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
