| Metric | SmartBot: Leading AI Chatbot | Ustam: AI Commerce Team |
|---|---|---|
| Rating | 4.7 ★ | — |
| Total reviews | 459 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 11 supported |
On the measured data here, SmartBot leads on more dimensions (4 vs 1). Pick Ustam if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: SmartBot: Leading AI Chatbot audit • Ustam: AI Commerce Team audit
| Field | SmartBot | Ustam |
|---|---|---|
| Tagline | ||
| Listing audit | 96/100 listing audit | 90/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 9 supported |
| Listed since | Aug 2023 | Feb 2026 |
|---|
| Listed |
|---|
| Keyword | SmartBot | Ustam |
|---|---|---|
| chatbot | #3 | Not ranked |
| ai chatbot | #3 | Not ranked |
| ai chat | #4 | Not ranked |
| chat whatsapp instagram | Not ranked | #20 |
| livechat | Not ranked | #83 |
| Signal | SmartBot | Ustam |
|---|---|---|
| Average rating | 4.7 ★ (459) | — |
| Rating distribution | 582% 413% 33% 21% 11% | 5— 4— 3— 2— 1— |
i like the app very much its great with free plan also
That the bot helps to answer questions the customer may have about the products or the site. They do a good job answering questions. You have to make sure that the bot works and it is a good way to help you improve your store.
Both SmartBot: Leading AI Chatbot and Ustam: AI Commerce Team offer a free plan. SmartBot: Leading AI Chatbot lists no paid plan with a published price; Ustam: AI Commerce Team lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
SmartBot: Leading AI Chatbot holds the higher average rating (4.7★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; SmartBot: Leading AI Chatbot has more published reviews to read for user-reported install experience (459 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: SmartBot: Leading AI Chatbot has 459 published reviews; Ustam: AI Commerce Team has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. SmartBot: Leading AI Chatbot and Ustam: AI Commerce Team both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ustam: AI Commerce Team" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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