Side-by-side comparison
| Metric | SmartBot: Leading AI Chatbot | Ultimo: AI Agent & Live Chat |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 459 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
On the measured data here, SmartBot leads on more dimensions (3 vs 1). Pick Ultimo if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: SmartBot: Leading AI Chatbot audit • Ultimo: AI Agent & Live Chat audit
| Field | SmartBot | Ultimo |
|---|---|---|
| Tagline | ||
| Listing audit | 96/100 listing audit | 56/100 listing audit |
| Screenshots | images | images |
| Languages | — | |
| Platforms | ||
| Developer |
| Languages | 11 supported | — |
|---|
| Listed since | Aug 2023 | — |
|---|
| Listed | — |
|---|
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| Keyword | SmartBot | Ultimo |
|---|---|---|
| ai chatbot app | #3 | Not ranked |
| chatbot | #4 | Not ranked |
| ai chatbot | #4 | Not ranked |
| messenger | Not ranked | #135 |
| ai agent | Not ranked | #157 |
| Signal | SmartBot | Ultimo |
|---|---|---|
| Average rating | 4.7 ★ (459) | 5.0 ★ (1) |
Work very good for customer service
Gutes Tool mit Multi Language. Support ist ebenfalls responsiv.
very fast set up
Review text isn't collected for this app yet (1 reviews on the marketplace).
SmartBot: Leading AI Chatbot is cheaper to start with — it offers a free plan and Ultimo: AI Agent & Live Chat doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Ultimo: AI Agent & Live Chat has the higher average rating (5.0★ from 1 reviews) compared to SmartBot: Leading AI Chatbot (4.7★ from 459 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Ultimo: AI Agent & Live Chat holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; SmartBot: Leading AI Chatbot has more published reviews to read for user-reported install experience (459 vs 1).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: SmartBot: Leading AI Chatbot has 459 published reviews; Ultimo: AI Agent & Live Chat has 1 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. SmartBot: Leading AI Chatbot and Ultimo: AI Agent & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ultimo: AI Agent & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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