Side-by-side comparison
AI that sells and supports in chat: add to cart, checkout, discount codes, and order lookup.
| Metric | SmartBot: Leading AI Chatbot | The Concierge AI Sales+Support |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 460 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features |
On the measured data here, SmartBot leads on more dimensions (4 vs 2). Pick The Concierge AI Sales+Support if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: SmartBot: Leading AI Chatbot audit • The Concierge AI Sales+Support audit
| Field | SmartBot | The Concierge AI Sales+Support |
|---|---|---|
| Tagline | ||
| Listing audit | 96/100 listing audit | 83/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 5 |
| 5 |
| Languages | 11 supported | 1 supported |
|---|
| Listed since | Aug 2023 | May 2026 |
|---|
| Listed |
|---|
| Keyword | SmartBot | The Concierge AI Sales+Support |
|---|---|---|
| ai chatbot | #3 | Not ranked |
| ai chat | #4 | Not ranked |
| chatbot | #4 | Not ranked |
| ai chatbot for sales | Not ranked | #229 |
| customer support chatbot | Not ranked | #236 |
| Signal | SmartBot | The Concierge AI Sales+Support |
|---|---|---|
| Average rating | 4.7 ★ (460) | 5.0 ★ (1) |
i like the app very much its great with free plan also
That the bot helps to answer questions the customer may have about the products or the site. They do a good job answering questions. You have to make sure that the bot works and it is a good way to help you improve your store.
Review text isn't collected for this app yet (1 reviews on the marketplace).
SmartBot: Leading AI Chatbot is cheaper to start with — it offers a free plan and The Concierge AI Sales+Support doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
The Concierge AI Sales+Support has the higher average rating (5.0★ from 1 reviews) compared to SmartBot: Leading AI Chatbot (4.7★ from 460 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
The Concierge AI Sales+Support holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; SmartBot: Leading AI Chatbot has more published reviews to read for user-reported install experience (460 vs 1).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: SmartBot: Leading AI Chatbot has 460 published reviews; The Concierge AI Sales+Support has 1 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. SmartBot: Leading AI Chatbot and The Concierge AI Sales+Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from The Concierge AI Sales+Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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