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1. Listing metadata
Field-level data| Kanal | Smart AI Chatbot & Live Chat | |
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| Screenshots | images | images |
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| Listed |
| Kanal | Smart AI Chatbot & Live Chat | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Listed |
AI chatbot that helps customers find products and order tracks support through natural conversation
| Metric | Kanal: WhatsApp Marketing & AI | Smart AI Chatbot & Live Chat |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 96 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | ★ 5 | 4 |
| Languages | 7 supported | 1 supported |
| Listed since | Sep 2024 | Aug 2025 |
Based on the data on this page, Kanal: WhatsApp Marketing & AI is the stronger choice for most Shopify App Store merchants — 5.0★ vs Smart AI Chatbot & Live Chat's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Kanal: WhatsApp Marketing & AI at Free plan available, Smart AI Chatbot & Live Chat at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Kanal: WhatsApp Marketing & AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Smart AI Chatbot & Live Chat's 0-review base may include the workflow context that matches your specific use case better than Kanal: WhatsApp Marketing & AI's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Kanal: WhatsApp Marketing & AI audit • Smart AI Chatbot & Live Chat audit
| Last updated | — | — |
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| Keyword | Kanal | Smart AI Chatbot & Live Chat |
|---|---|---|
| ai assistant | #27 | #240 |
| ai chat | #46 | #230 |
| live chat | #97 | #181 |
| ai chatbot | #77 | #238 |
| chatbot | #91 | #238 |
No tracked changes.
Both Kanal: WhatsApp Marketing & AI and Smart AI Chatbot & Live Chat offer paid plans only. Kanal: WhatsApp Marketing & AI starts at Free plan available; Smart AI Chatbot & Live Chat starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Kanal: WhatsApp Marketing & AI does carry the larger published review base (96 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Kanal: WhatsApp Marketing & AI has the deeper published review base (96 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Kanal: WhatsApp Marketing & AI typically suits early-stage and growth-mode teams based on its published review base (96 reviews). Smart AI Chatbot & Live Chat typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Kanal: WhatsApp Marketing & AI and Smart AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smart AI Chatbot & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
