Side-by-side comparison · 24 data points
Automated returns & Exchanges with a self-serve portal, tracking, policies & analytics.
| ClickPost Returns & Exchanges | Shipway Order Tracking | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — |
Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience.
| Metric | ClickPost Returns & Exchanges | Shipway Order Tracking |
|---|---|---|
| Rating | ★ 5.0 ★ | 3.5 ★ |
| Total reviews | 17 | ★ 64 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2022 | Jun 2016 |
Based on the data on this page, ClickPost Returns & Exchanges is the stronger choice for most Shopify App Store merchants — 5.0★ vs Shipway Order Tracking's 3.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: ClickPost Returns & Exchanges at Free plan available, Shipway Order Tracking at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to ClickPost Returns & Exchanges; mid-market and enterprise merchants with specific feature requirements should evaluate both — Shipway Order Tracking's 64-review base may include the workflow context that matches your specific use case better than ClickPost Returns & Exchanges's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ClickPost Returns & Exchanges audit • Shipway Order Tracking audit
| Keyword | ClickPost Returns & Exchanges | Shipway Order Tracking |
|---|---|---|
| order tracking | Not ranked | #58 |
| photo reviews | Not ranked | #151 |
| reviews | Not ranked | #236 |
No tracked changes.
Both ClickPost Returns & Exchanges and Shipway Order Tracking offer paid plans only. ClickPost Returns & Exchanges starts at Free plan available; Shipway Order Tracking starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
ClickPost Returns & Exchanges has the higher average rating (5.0★ from 17 reviews) compared to Shipway Order Tracking (3.5★ from 64 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
ClickPost Returns & Exchanges holds the higher average rating (5.0★ vs 3.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Shipway Order Tracking has the deeper published review base (64 vs 17), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ClickPost Returns & Exchanges typically suits early-stage and growth-mode teams based on its published review base (17 reviews). Shipway Order Tracking typically suits early-stage and growth-mode teams based on its published review base (64 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ClickPost Returns & Exchanges and Shipway Order Tracking both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ClickPost Returns & Exchanges" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
