Track by Loop vs ShipAware
Side-by-side comparison · 24 data points
Track by Loop
Provide self-serve order tracking and real time estimated delivery dates for better CX
ShopifyFrom $99/month
At a glance
| Metric | ShipAware | Track by Loop |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.6 ★ |
| Total reviews | 1 | ★ 73 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free plan available | From $99/month |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2022 | Oct 2020 |
AppRanks verdict
Generated from live data on this pageBased on the data on this page, ShipAware is the stronger choice for most Shopify App Store merchants — 5.0★ vs Track by Loop's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, ShipAware offers a free tier (Free plan available) while Track by Loop starts at From $99/month. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to ShipAware; mid-market and enterprise merchants with specific feature requirements should evaluate both — Track by Loop's 73-review base may include the workflow context that matches your specific use case better than ShipAware's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ShipAware audit • Track by Loop audit
1. Listing metadata
Field-level data| ShipAware | Track by Loop | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
ShipAware
Track by Loop
Free
Free
—
- 60 orders per month
Starter
99
- Klaviyo, Postscript, Attentive
- Up to 2,500 shipments/month
- Branded Tracking Page
- Best for self-service
Paid #1
Essential
11
- 600 orders / month
- Customer order notifications
- Customizable customer order emails
- Late shipment alert emails and SMS
- Automatic imports
Premium
189
- Everything in Starter, plus:
- Included Onboarding
- Advanced Reporting
- Shopify Flow
- Gorgias Integration
- Automation Integrations
Paid #2
Advanced
39
- Everything in Essential, plus:
- 4,000 orders / month
- Support within 24 business hours
Plus
449
- Everything in Premium, plus:
- Delivery Promise
- Webhooks and API
- Split Shipment Support
Paid #3
Pro
99
- Everything in Essential, plus:
- 20,000 orders / month
- Support within 24 business hours
—
3. Features
As listed by each developerShipAware
- Email and SMS alerts for late delivery, unscanned packages, unfulfilled orders.
- Customer notifications based on shipment status. Reduce WISMO and chargebacks.
- View all shipment statuses in one place with filters and sorting.
- Easily connect to shipping software or other shopping carts to import orders.
- Recommended actions for late shipments based on tracking data.
Track by Loop
- Real-time shipment tracking and delivery status updates
- Branded order tracking pages that reduce support tickets and drive upsells
- Predictive estimations and alerts for delays, exceptions, and lost packages
- SMS, email & webhook notifications to keep customers informed
- Shipping insights & analytics to improve fulfillment performance
4. Categories & rankings
Shared categories on the same row · in-category position inlineShipAware
Track by Loop
5. Category features
Marketplace-curated features per categoryOrder tracking6 shared · 16 total
ShipAware
- Estimated delivery date
- Multi-carrier
- Real-time tracking
- Custom notifications
- SMS
- Automations
- —Analytics
- —API
- —Branded tracking page
- —Custom tracking link
- —Dashboards
- —Global tracking
- —Order export
- —Order lookup page
- —Real-time notifications
Track by Loop
- Estimated delivery date
- Multi-carrier
- Real-time tracking
- Custom notifications
- SMS
- —Automations
- Analytics
- API
- Branded tracking page
- Custom tracking link
- Dashboards
- Global tracking
- Order export
- Order lookup page
- Real-time notifications
Staff notifications5 shared · 11 total
ShipAware
- Custom alerts
- Customer notifications
- Shipping updates
- Email templates
- Scheduling
- —Order status
- —Staff notifications
- —Multi-channel
- —Notification rules
- —SMS templates
- —Tagging
Track by Loop
- Custom alerts
- Customer notifications
- Shipping updates
- Email templates
- Scheduling
- Order status
- Staff notifications
- Multi-channel
- Notification rules
- SMS templates
- Tagging
5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | ShipAware | Track by Loop |
|---|---|---|
| order tracking | Not ranked | #51 |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsShipAware · 0 changes
No tracked changes.
Track by Loop · 1 changes
- May 2descriptionListing copy updated
9. App details
Long-form description · keyword frequencyShipAware
Know about shipping issues before customers complain or demand refunds. Receive alerts for late shipments, unscanned packages, or late fulfillments, including dropship or 3PL orders. Reduce support tickets with auto customer notifications based on status. View and filter all shipments from your stores in one dashboard. Set your estimated delivery time and receive alerts when shipments exceed this. All US carriers supported (please check our site for the complete list).
Top keywords
- shipments3×4.29%
- alerts2×2.86%
- late2×2.86%
- receive2×2.86%
- receive alerts2×2.86%
Track by Loop
Track by Loop (formerly Wonderment) gives customers full visibility before and after purchase. Display accurate delivery estimates on product pages and at checkout to increase conversion and reduce hesitation. After purchase, branded tracking pages provide real-time order updates and built-in upsell opportunities. Proactive shipping notifications and transparent tracking reduce WISMO inquiries and build customer confidence.
Top keywords
- pages2×3.64%
- purchase2×3.64%
- reduce2×3.64%
- tracking2×3.64%
Frequently asked
Common questions about this comparisonIs ShipAware or Track by Loop cheaper?
ShipAware is the cheaper option — it offers a free plan (Free plan available). Track by Loop starts at From $99/month. Both publish their pricing on the Shopify App Store marketplace; AppRanks mirrors what's listed on each refresh cycle.
Which has better reviews, ShipAware or Track by Loop?
ShipAware has the higher average rating (5.0★ from 1 reviews) compared to Track by Loop (4.6★ from 73 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose ShipAware or Track by Loop?
It depends on what you're optimizing for. ShipAware fits better if you prioritize rating consistency; Track by Loop is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, ShipAware or Track by Loop?
Both apps are one-click installs from the Shopify App Store marketplace. Track by Loop has more onboarding documentation maturity (73 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Shopify App Store stores?
ShipAware typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). Track by Loop aligns more with early-stage and growth-mode stores (73 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between ShipAware and Track by Loop?
Migration support varies by app and category. ShipAware and Track by Loop both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ShipAware" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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