Side-by-side comparison
See why shoppers don't buy, then fix it with replays, heatmaps, surveys, checkout recording & AI
See how shoppers use your store so you can improve their experience and optimize for conversions.
| Metric | Propel Replay, Survey, Heatmap | Statcounter ‑ Heatmap & Replay |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 729 | 2 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
On the measured data here, Propel Replay, Survey, Heatmap leads on more dimensions (3 vs 0). Pick Statcounter if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Propel Replay, Survey, Heatmap audit • Statcounter ‑ Heatmap & Replay audit
| Field | Propel Replay, Survey, Heatmap | Statcounter ‑ Heatmap & Replay |
|---|---|---|
| Tagline | ||
| Listing audit | 88/100 listing audit | 83/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Listed features | 5 | 5 |
|---|
| Featured placements | 1 | — |
|---|
| Languages | 1 supported | 1 supported |
|---|
| Listed since | Jun 2021 | Mar 2025 |
|---|
| Listed |
|---|
None
| Keyword | Propel Replay, Survey, Heatmap | Statcounter ‑ Heatmap & Replay |
|---|---|---|
| heatmaps | #1 | #11 |
| replays | #1 | #15 |
Not featured in any section recently.
Both Propel Replay, Survey, Heatmap and Statcounter ‑ Heatmap & Replay offer a free plan. Propel Replay, Survey, Heatmap lists no paid plan with a published price; Statcounter ‑ Heatmap & Replay lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Propel Replay, Survey, Heatmap (4.9★, 729 reviews) and Statcounter ‑ Heatmap & Replay (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Statcounter ‑ Heatmap & Replay holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Propel Replay, Survey, Heatmap has more published reviews to read for user-reported install experience (729 vs 2).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Propel Replay, Survey, Heatmap has 729 published reviews; Statcounter ‑ Heatmap & Replay has 2 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Propel Replay, Survey, Heatmap and Statcounter ‑ Heatmap & Replay both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Statcounter ‑ Heatmap & Replay" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.