Side-by-side comparison · 24 data points
Turn chats into sales with a whatsapp live chat widget to supercharge your store instantly!
| SB Live Chat Button | WhatFlow WhatsApp Business API | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Recover lost sales instantly with WhatsApp cart reminders, order updates, and back-in-stock alerts.
| Metric | SB Live Chat Button | WhatFlow WhatsApp Business API |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | 6 | ★ 32 |
| Free plan | Yes | Yes |
| Pricing | Free | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | — | 6 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2019 | May 2026 |
Based on the data on this page, WhatFlow WhatsApp Business API is the stronger choice for most Shopify App Store merchants — 5.0★ vs SB Live Chat Button's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: SB Live Chat Button at Free, WhatFlow WhatsApp Business API at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to WhatFlow WhatsApp Business API; mid-market and enterprise merchants with specific feature requirements should evaluate both — SB Live Chat Button's 6-review base may include the workflow context that matches your specific use case better than WhatFlow WhatsApp Business API's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SB Live Chat Button audit • WhatFlow WhatsApp Business API audit
| Keyword | SB Live Chat Button | WhatFlow WhatsApp Business API |
|---|---|---|
| recover abandoned | Not ranked | #5 |
| recover abandoned carts | Not ranked | #10 |
| abandoned | Not ranked | #11 |
| chat buttons | #65 | Not ranked |
| ai live chat | #112 | Not ranked |
Not featured in any section recently.
Both SB Live Chat Button and WhatFlow WhatsApp Business API offer paid plans only. SB Live Chat Button starts at Free; WhatFlow WhatsApp Business API starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
WhatFlow WhatsApp Business API has the higher average rating (5.0★ from 32 reviews) compared to SB Live Chat Button (4.5★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
WhatFlow WhatsApp Business API holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. WhatFlow WhatsApp Business API has the deeper published review base (32 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
SB Live Chat Button typically suits early-stage and growth-mode teams based on its published review base (6 reviews). WhatFlow WhatsApp Business API typically suits early-stage and growth-mode teams based on its published review base (32 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. SB Live Chat Button and WhatFlow WhatsApp Business API both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SB Live Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
