TP vs Rex
Side-by-side comparison · 24 data points
At a glance
| Metric | Rex: Return & Exchange | TP: True Profit Analytics |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 772 |
| Free plan | Yes | Yes |
| Pricing | Free | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | — | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 26 supported | 3 supported |
| Listed since | Mar 2026 | Jul 2019 |
AppRanks verdict
Generated from live data on this pageBased on the data on this page, TP: True Profit Analytics is the stronger choice for most Shopify App Store merchants — 5.0★ vs Rex: Return & Exchange's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Rex: Return & Exchange at Free, TP: True Profit Analytics at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. TP: True Profit Analytics has the larger user base (772 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Rex: Return & Exchange's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to TP: True Profit Analytics; mid-market and enterprise merchants with specific feature requirements should evaluate both — Rex: Return & Exchange's 0-review base may include the workflow context that matches your specific use case better than TP: True Profit Analytics's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Rex: Return & Exchange audit • TP: True Profit Analytics audit
1. Listing metadata
Field-level data| Rex | TP | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
Rex
TP
Paid #1
—
Basic
35
- 300 orders/month
- Realtime Profit Dashboard
- Customer Lifetime Value
- Quantity-based COGS
- Weight-based Shipping Cost
- Custom Costs
Paid #2
—
Advanced
60
- 600 orders/month
- All in Basic Plan
- Product Analytics
- P&L Report
- Bundling Insights
- Shopify Shipping Auto-sync
- Customize Email Report
Paid #3
—
Ultimate
100
- 1500 orders/month
- All in Advanced Plan
- Ad Sync Custom Rules
- Unlimited COGS Zones
Paid #4
—
Enterprise
200
- 3500 orders/month
- Access to all features
- Marketing Attribution
- Unlimited Team members
- Prioritized support
3. Features
As listed by each developerRex
- Branded self-service return & exchange portal for customers
- Approve, reject, or archive return requests with full control
- Refunds via exchange, store credit, gift cards
- Custom return rules, messages, appearance & multi-language labels
- Real-time return tracking with automated email notifications
TP
- Net Profit tracker: Know your financial health with a real-time Profit Dashboard
- Auto-track all costs: COGS, shipping cost, transaction fee, taxes, custom costs
- Real-time sync ad spends from Facebook, Google, TikTok, Bing, Snapchat, Amazon.
- Product Analytics & Marketing Attribution: Product-level & ad-level Net profit.
- Customer Lifetime Value, P&L report, Mobile app, All-store view and more.
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Category features
Marketplace-curated features per categoryReturns and exchanges0 shared · 19 total
Rex
- Exchanges
- Gift cards
- Gift returns
- In-store returns
- Manual refunds
- Replacements
- Store credit
- Analytics
- Automated approvals
- Custom branding
- Custom policies
- Email notifications
- Multi-language
- Non-returnable items
- Refund management
- Return portal
- Return reasons
- Return tracking
- Return windows
TP
- —Exchanges
- —Gift cards
- —Gift returns
- —In-store returns
- —Manual refunds
- —Replacements
- —Store credit
- —Analytics
- —Automated approvals
- —Custom branding
- —Custom policies
- —Email notifications
- —Multi-language
- —Non-returnable items
- —Refund management
- —Return portal
- —Return reasons
- —Return tracking
- —Return windows
Shipping0 shared · 8 total
Rex
- Carrier selection
- Multi-language
- Order sync
- Branded tracking page
- Email notifications
- Order sync
- Order updates
- Real-time tracking
TP
- —Carrier selection
- —Multi-language
- —Order sync
- —Branded tracking page
- —Email notifications
- —Order sync
- —Order updates
- —Real-time tracking
Analytics0 shared · 21 total
Rex
- —Cohort analysis
- —Event tracking
- —Lifetime value (LTV)
- —Page views
- —Real-time tracking
- —Abandoned cart
- —Checkout analytics
- —Funnel analysis
- —Marketing attribution
- —Pixel tracking
- —Profit insights
- —Purchase tracking
- —ROAS
- —UTM tracking
- —Analytics dashboard
- —Custom dashboards
- —Custom reports
- —Data export
- —Historical analysis
- —Multi-store reports
- —Report scheduling
TP
- Cohort analysis
- Event tracking
- Lifetime value (LTV)
- Page views
- Real-time tracking
- Abandoned cart
- Checkout analytics
- Funnel analysis
- Marketing attribution
- Pixel tracking
- Profit insights
- Purchase tracking
- ROAS
- UTM tracking
- Analytics dashboard
- Custom dashboards
- Custom reports
- Data export
- Historical analysis
- Multi-store reports
- Report scheduling
Accounting0 shared · 16 total
Rex
- —COGS tracking
- —Custom reports
- —Expense tracking
- —Performance dashboard
- —Returns and exchanges
- —Sales and refunds
- —Sales tax
- —Multi-channel
- —Multi-currency
- —Multi-store
- —Customers
- —Daily sales summary
- —Historical data import
- —Inventory and product
- —Order details
- —Transactions
TP
- COGS tracking
- Custom reports
- Expense tracking
- Performance dashboard
- Returns and exchanges
- Sales and refunds
- Sales tax
- Multi-channel
- Multi-currency
- Multi-store
- Customers
- Daily sales summary
- Historical data import
- Inventory and product
- Order details
- Transactions
6. Featured placements & badges
Editorial visibilityRex0 all-time · 0 recent
Not featured in any section recently.
TP1 all-time · 1 recent
- category · AnalyticsMay 18, 2026
9. App details
Long-form description · keyword frequencyRex
Rex: Return & Exchange helps Shopify merchants manage returns without support chaos. Customers submit return or exchange requests through a branded portal and track status in real time. Merchants can approve, reject, or archive requests, apply custom return rules, and issue refunds, exchanges, store credit, gift cards. Multi-language support and automated email updates ensure a smooth, transparent post-purchase experience for both teams and customers.
Top keywords
- return3×4.76%
- customers2×3.17%
- exchange2×3.17%
- merchants2×3.17%
- requests2×3.17%
- support2×3.17%
TP
TrueProfit is a Net Profit Analytics platform that lives up to its name - showing you your store’s true profit, in real-time and on autopilot. See the big picture, with a direct focus on the ultimate metric: Net Profit. Say goodbye to manually editing error-prone spreadsheets. TrueProfit got all your store’s order metrics gathered, calculated & analyzed in one place. Unlock valuable insights and make informed decisions by knowing all your store’s analytics. Be profitable and data-driven.
Top keywords
- profit3×3.80%
- store3×3.80%
- analytics2×2.53%
- net2×2.53%
- net profit2×2.53%
- trueprofit2×2.53%
Frequently asked
Common questions about this comparisonIs Rex: Return & Exchange or TP: True Profit Analytics cheaper?
Both Rex: Return & Exchange and TP: True Profit Analytics offer paid plans only. Rex: Return & Exchange starts at Free; TP: True Profit Analytics starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Should I choose Rex: Return & Exchange or TP: True Profit Analytics?
It depends on what you're optimizing for. Rex: Return & Exchange fits better if you prioritize broader integrations; TP: True Profit Analytics is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, Rex: Return & Exchange or TP: True Profit Analytics?
Both apps are one-click installs from the Shopify App Store marketplace. TP: True Profit Analytics has more onboarding documentation maturity (772 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Shopify App Store stores?
Rex: Return & Exchange typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). TP: True Profit Analytics aligns more with early-stage and growth-mode stores (772 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between Rex: Return & Exchange and TP: True Profit Analytics?
Migration support varies by app and category. Rex: Return & Exchange and TP: True Profit Analytics both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Rex: Return & Exchange" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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