Side-by-side comparison
Reduce return costs and recapture more revenue with automated returns and exchanges
| Metric | AfterShip Returns & Exchanges | Rex: Return & Exchange |
|---|---|---|
| Rating | 4.7 ★ | — |
| Total reviews | 1.5k | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | — |
| Listed features | 5 | 5 |
| Featured placements |
AfterShip Returns & Exchanges and Rex each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: AfterShip Returns & Exchanges audit • Rex: Return & Exchange audit
| Field | AfterShip Returns & Exchanges | Rex |
|---|---|---|
| Tagline | ||
| Listing audit | 95/100 listing audit | 92/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 1 |
| — |
| Languages | 5 supported | 26 supported |
|---|
| Listed since | Feb 2017 | Mar 2026 |
|---|
| Listed |
|---|
None
| Keyword | AfterShip Returns & Exchanges | Rex |
|---|---|---|
| returns exchanges | #1 | Not ranked |
| returns and exchanges management | #3 | Not ranked |
| returns and exchanges | #4 | Not ranked |
Not featured in any section recently.
No tracked changes.
| Signal | AfterShip Returns & Exchanges | Rex |
|---|---|---|
| Average rating | 4.7 ★ (1.5k) | — |
Great service from the 24/7 team!
Thank you! Incredibly helpful and super fast help and support
I’ve tested multiple return apps, and this is by far the absolute worst — terrible UX, overly complicated setup, unintuitive design, and useless support. I’ve been stuck with it for almost a month, and I’m convinced its glowing reviews are bought. It’s pricier than every competitor. Only a fool would sign up for their
Quick and very structured help. Definitely appreciate the customer service.
The agent was efficient and knowledgeable.
No reviews yet.
Both AfterShip Returns & Exchanges and Rex: Return & Exchange offer a free plan. AfterShip Returns & Exchanges lists no paid plan with a published price; Rex: Return & Exchange lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
AppRanks cannot separate these two on rating, because neither publishes one. AfterShip Returns & Exchanges does carry the larger published review base (1,547 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; AfterShip Returns & Exchanges has more published reviews to read for user-reported install experience (1,547 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: AfterShip Returns & Exchanges has 1,547 published reviews; Rex: Return & Exchange has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. AfterShip Returns & Exchanges and Rex: Return & Exchange both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Rex: Return & Exchange" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.