Side-by-side comparison · 24 data points
Swap runs domestic and international returns, exchanges, and store credit. Refunds become revenue.
| ReturnoAI | Swap Returns & Exchanges | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | ReturnoAI | Swap Returns & Exchanges |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 29 |
| Free plan | — | — |
| Pricing | ★ $200/month | $350/month |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2026 | Jan 2024 |
Based on the data on this page, Swap Returns & Exchanges is the stronger choice for most Shopify App Store merchants — 5.0★ vs ReturnoAI's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing is noticeably different: ReturnoAI at $200/month vs Swap Returns & Exchanges at $350/month (~75% premium on the entry tier). For early-stage merchants the cheaper tier is the lower-risk starting point; mid-market merchants should compare the specific capacity gates the higher tier unlocks before treating the premium as justified.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Swap Returns & Exchanges; mid-market and enterprise merchants with specific feature requirements should evaluate both — ReturnoAI's 0-review base may include the workflow context that matches your specific use case better than Swap Returns & Exchanges's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ReturnoAI audit • Swap Returns & Exchanges audit
| Keyword | ReturnoAI | Swap Returns & Exchanges |
|---|---|---|
| returns exchanges | Not ranked | #10 |
| returns and exchanges management | Not ranked | #12 |
| returns and exchanges | Not ranked | #24 |
Both ReturnoAI and Swap Returns & Exchanges offer paid plans only. ReturnoAI starts at $200/month; Swap Returns & Exchanges starts at $350/month. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Swap Returns & Exchanges does carry the larger published review base (29 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Swap Returns & Exchanges has the deeper published review base (29 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ReturnoAI typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Swap Returns & Exchanges typically suits early-stage and growth-mode teams based on its published review base (29 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ReturnoAI and Swap Returns & Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ReturnoAI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
