Side-by-side comparison · 24 data points
Return Prime is a returns & exchanges platform for growing D2C brands.
| Return Prime | toern ‑ Returns & Withdrawal | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
We turn returns into opportunities with seamless, AI-driven automation and customer centricity
| Metric | Return Prime:Return & Exchange | toern ‑ Returns & Withdrawal |
|---|---|---|
| Rating | 4.8 ★ | ★ 5.0 ★ |
| Total reviews | ★ 742 | 3 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2020 | Dec 2025 |
toern ‑ Returns & Withdrawal edges out Return Prime:Return & Exchange on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Return Prime:Return & Exchange at Free to install, toern ‑ Returns & Withdrawal at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Return Prime:Return & Exchange has the larger user base (742 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. toern ‑ Returns & Withdrawal's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to toern ‑ Returns & Withdrawal; mid-market and enterprise merchants with specific feature requirements should evaluate both — Return Prime:Return & Exchange's 742-review base may include the workflow context that matches your specific use case better than toern ‑ Returns & Withdrawal's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Return Prime:Return & Exchange audit • toern ‑ Returns & Withdrawal audit
| Keyword | Return Prime | toern ‑ Returns & Withdrawal |
|---|---|---|
| returns and exchanges | #1 | Not ranked |
| return | #1 | Not ranked |
| returns | #2 | Not ranked |
| returns eu withdrawal | Not ranked | #24 |
| ai assistant | Not ranked | #88 |
Both Return Prime:Return & Exchange and toern ‑ Returns & Withdrawal offer paid plans only. Return Prime:Return & Exchange starts at Free to install; toern ‑ Returns & Withdrawal starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
toern ‑ Returns & Withdrawal has the higher average rating (5.0★ from 3 reviews) compared to Return Prime:Return & Exchange (4.8★ from 742 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Return Prime:Return & Exchange fits better if you prioritize broader integrations; toern ‑ Returns & Withdrawal is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Return Prime:Return & Exchange has more onboarding documentation maturity (742 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Return Prime:Return & Exchange typically suits early-stage and growth-mode stores based on its review-base composition (742 reviews). toern ‑ Returns & Withdrawal aligns more with early-stage and growth-mode stores (3 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Return Prime:Return & Exchange and toern ‑ Returns & Withdrawal both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from toern ‑ Returns & Withdrawal" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
