Side-by-side comparison · 24 data points
| Shopify Flow | Repair & Service Ops by VZLAB | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Manage service tickets and collect deposits. Customers track status via shareable links.
| Metric | Shopify Flow | Repair & Service Ops by VZLAB |
|---|---|---|
| Rating | ★ 4.7 ★ | 4.0 ★ |
| Total reviews | ★ 14k | 5 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 4 tiers |
| Listed features | 3 | ★ 5 |
| Featured placements | 3 | — |
| Review velocity (30d) | 943 new | — |
| Languages | 1 supported | 8 supported |
| Listed since | Sep 2017 | May 2026 |
Based on the data on this page, Shopify Flow is the stronger choice for most Shopify App Store merchants — 4.7★ vs Repair & Service Ops by VZLAB's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Shopify Flow at Free, Repair & Service Ops by VZLAB at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Shopify Flow has the larger user base (13,877 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Repair & Service Ops by VZLAB's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Shopify Flow; mid-market and enterprise merchants with specific feature requirements should evaluate both — Repair & Service Ops by VZLAB's 5-review base may include the workflow context that matches your specific use case better than Shopify Flow's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Shopify Flow audit • Repair & Service Ops by VZLAB audit
| Last updated | — | — |
|---|
| Keyword | Shopify Flow | Repair & Service Ops by VZLAB |
|---|---|---|
| customer service automation | #207 | #95 |
Not featured in any section recently.
No tracked changes.
| Signal | Shopify Flow | Repair & Service Ops by VZLAB |
|---|---|---|
| Average rating | 4.7 ★ (14k) | 4.0 ★ (5) |
| Rating distribution | 585% 49% 33% 21% 12% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +204 | — |
| Reviews · last 30 days | +943 | — |
| Reviews · last 90 days | +2.7k | — |
Both Shopify Flow and Repair & Service Ops by VZLAB offer paid plans only. Shopify Flow starts at Free; Repair & Service Ops by VZLAB starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Shopify Flow has the higher average rating (4.7★ from 13,877 reviews) compared to Repair & Service Ops by VZLAB (4.0★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Shopify Flow holds the higher average rating (4.7★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Shopify Flow has the deeper published review base (13,877 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Shopify Flow typically suits established teams with steady usage based on its published review base (13,877 reviews). Repair & Service Ops by VZLAB typically suits early-stage and growth-mode teams based on its published review base (5 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Great
awesome automation!!!
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Migration support varies by app and category. Shopify Flow and Repair & Service Ops by VZLAB both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Repair & Service Ops by VZLAB" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
