| Relay | Track by Loop | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Provide self-serve order tracking and real time estimated delivery dates for better CX
| Metric | Relay: Slack Notifications | Track by Loop |
|---|---|---|
| Rating | ★ 4.7 ★ | 4.6 ★ |
| Total reviews | 3 | ★ 73 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free trial available | From $99/month |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2022 | Oct 2020 |
Relay: Slack Notifications edges out Track by Loop on rating (4.7★ vs 4.6★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, Relay: Slack Notifications offers a free tier (Free trial available) while Track by Loop starts at From $99/month. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Relay: Slack Notifications; mid-market and enterprise merchants with specific feature requirements should evaluate both — Track by Loop's 73-review base may include the workflow context that matches your specific use case better than Relay: Slack Notifications's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Relay: Slack Notifications audit • Track by Loop audit
| Keyword | Relay | Track by Loop |
|---|---|---|
| order tracking | Not ranked | #62 |
No tracked changes.
Relay: Slack Notifications is the cheaper option — it offers a free plan (Free trial available). Track by Loop starts at From $99/month. Both publish their pricing on the Shopify App Store marketplace; AppRanks mirrors what's listed on each refresh cycle.
Relay: Slack Notifications has the higher average rating (4.7★ from 3 reviews) compared to Track by Loop (4.6★ from 73 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Relay: Slack Notifications fits better if you prioritize rating consistency; Track by Loop is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Track by Loop has more onboarding documentation maturity (73 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Relay: Slack Notifications typically suits early-stage and growth-mode stores based on its review-base composition (3 reviews). Track by Loop aligns more with early-stage and growth-mode stores (73 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Relay: Slack Notifications and Track by Loop both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Relay: Slack Notifications" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.