Side-by-side comparison · 24 data points
Recover revenue from refund and return fraud with explainable operational intelligence.
| Radiance Connect | Reclaim | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Radiance Connect | Reclaim: Chargeback Recovery |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 18 |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
| Built for Shopify | — | — |
| Pricing tiers | — | 1 tier |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2026 | May 2026 |
Based on the data on this page, Reclaim: Chargeback Recovery is the stronger choice for most Shopify App Store merchants — 5.0★ vs Radiance Connect's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Radiance Connect at Free, Reclaim: Chargeback Recovery at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Reclaim: Chargeback Recovery; mid-market and enterprise merchants with specific feature requirements should evaluate both — Radiance Connect's 0-review base may include the workflow context that matches your specific use case better than Reclaim: Chargeback Recovery's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Radiance Connect audit • Reclaim: Chargeback Recovery audit
| Keyword | Radiance Connect | Reclaim |
|---|---|---|
| tab animations for recovery | Not ranked | #3 |
| recovery | Not ranked | #4 |
| chargeback dispute management | Not ranked | #8 |
| customer service | #226 | Not ranked |
| contact us form | #240 | Not ranked |
Both Radiance Connect and Reclaim: Chargeback Recovery offer paid plans only. Radiance Connect starts at Free; Reclaim: Chargeback Recovery starts at Free. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Reclaim: Chargeback Recovery does carry the larger published review base (18 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Reclaim: Chargeback Recovery has the deeper published review base (18 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Radiance Connect typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Reclaim: Chargeback Recovery typically suits early-stage and growth-mode teams based on its published review base (18 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Radiance Connect and Reclaim: Chargeback Recovery both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Radiance Connect" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
