Side-by-side comparison · 24 data points
Easily create FAQ pages & product FAQs to engage customers, build trust, and reduce support tickets.
| FAQ Expert | SMPS Product Question & Answer | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.
| Metric | FAQ Expert: Page, Product FAQs | SMPS Product Question & Answer |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 3 | ★ 148 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2024 | Aug 2016 |
FAQ Expert: Page, Product FAQs and SMPS Product Question & Answer are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: FAQ Expert: Page, Product FAQs at Free plan available, SMPS Product Question & Answer at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. SMPS Product Question & Answer has the larger user base (148 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. FAQ Expert: Page, Product FAQs's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FAQ Expert: Page, Product FAQs audit • SMPS Product Question & Answer audit
| Keyword | FAQ Expert | SMPS Product Question & Answer |
|---|---|---|
| product faqs | #4 | Not ranked |
| answers | Not ranked | #13 |
| questions | Not ranked | #16 |
| faqs | #17 | Not ranked |
| ai faq bot | #45 | Not ranked |
No tracked changes.
Both FAQ Expert: Page, Product FAQs and SMPS Product Question & Answer offer paid plans only. FAQ Expert: Page, Product FAQs starts at Free plan available; SMPS Product Question & Answer starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
FAQ Expert: Page, Product FAQs (5.0★, 3 reviews) and SMPS Product Question & Answer (4.9★, 148 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. FAQ Expert: Page, Product FAQs fits better if you prioritize rating consistency; SMPS Product Question & Answer is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. SMPS Product Question & Answer has more onboarding documentation maturity (148 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
FAQ Expert: Page, Product FAQs typically suits early-stage and growth-mode stores based on its review-base composition (3 reviews). SMPS Product Question & Answer aligns more with early-stage and growth-mode stores (148 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. FAQ Expert: Page, Product FAQs and SMPS Product Question & Answer both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FAQ Expert: Page, Product FAQs" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
