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1. Listing metadata
Field-level data| Privy ‑ | Twilio | |
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| Screenshots | images | images |
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| Listed | ||
| Privy ‑ | Twilio | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Listed | ||
| Metric | Privy ‑ Email, SMS & Pop Ups | Twilio: Order Alert & Bulk SMS |
|---|---|---|
| Rating | 4.5 ★ | 4.5 ★ |
| Total reviews | ★ 4k | 7 |
| Free plan | — | ★ Yes |
| Pricing | From $24/month | ★ Free to install |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | ★ 5 | 3 |
| Featured placements | 1 | — |
| Languages | 4 supported | 1 supported |
| Listed since | Jun 2015 | Sep 2022 |
Privy ‑ Email, SMS & Pop Ups and Twilio: Order Alert & Bulk SMS are evenly matched on rating (4.5★ vs 4.5★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. On pricing, Twilio: Order Alert & Bulk SMS offers a free tier (Free to install) while Privy ‑ Email, SMS & Pop Ups starts at From $24/month. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Privy ‑ Email, SMS & Pop Ups has the larger user base (4,025 reviews vs 7), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Twilio: Order Alert & Bulk SMS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Privy ‑ Email, SMS & Pop Ups audit • Twilio: Order Alert & Bulk SMS audit
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| Keyword | Privy ‑ | Twilio |
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| #19 | #37 |
Not featured in any section recently.
No tracked changes.
Twilio: Order Alert & Bulk SMS is the cheaper option — it offers a free plan (Free to install). Privy ‑ Email, SMS & Pop Ups starts at From $24/month. Both publish their pricing on the Shopify App Store marketplace; AppRanks mirrors what's listed on each refresh cycle.
Privy ‑ Email, SMS & Pop Ups (4.5★, 4,025 reviews) and Twilio: Order Alert & Bulk SMS (4.5★, 7 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Privy ‑ Email, SMS & Pop Ups fits better if you prioritize broader integrations; Twilio: Order Alert & Bulk SMS is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Privy ‑ Email, SMS & Pop Ups has more onboarding documentation maturity (4,025 reviews vs 7), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Privy ‑ Email, SMS & Pop Ups typically suits early-stage and growth-mode stores based on its review-base composition (4,025 reviews). Twilio: Order Alert & Bulk SMS aligns more with early-stage and growth-mode stores (7 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Privy ‑ Email, SMS & Pop Ups and Twilio: Order Alert & Bulk SMS both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Twilio: Order Alert & Bulk SMS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
