Prevey vs RetainIQ

Prevey shows shoppers one short survey question when they abandon their cart. You can ask in an exit-intent popup as they leave, or in a follow-up email minutes later. Both match your store, and you write the question and answers yourself. Responses are grouped by how often each reason comes up, and you can read the exact comments shoppers leave. You can also offer a single-use discount code as a thank-you for answering. A weekly summary groups recurring themes so you can act on them.

RetainIQ enables eCommerce stores globally to convert and retain their customers by allowing brands to send hyper-personalized Emails & SMSes, making interventions more personal and relevant. You can now get beyond segmentation and create segments-of-1 by personalizing for varied dynamic tags such as loyalty, social proof, weather, location, recent-site action and image. Setting up is easy and quick, and our support team ensures that starting up is a breeze and the experience is impeccable.