Side-by-side comparison · 24 data points
Cumple con INDECOPI. Libro de Reclamaciones digital: gestión eficaz de reclamos en tu tienda.
| Libro de Reclamaciones | Hulk NPS Post Purchase Survey | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Run post purchase and NPS surveys to collect customer feedback on Thank You & checkout pages.
| Metric | Libro de Reclamaciones | Hulk NPS Post Purchase Survey |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 10 | ★ 72 |
| Free plan | — | ★ Yes |
| Pricing | $5 al mes | ★ Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 2 supported | 20 supported |
| Listed since | Sep 2024 | Aug 2019 |
Libro de Reclamaciones edges out Hulk NPS Post Purchase Survey on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
On pricing, Hulk NPS Post Purchase Survey offers a free tier (Free plan available) while Libro de Reclamaciones starts at $5 al mes. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Libro de Reclamaciones; mid-market and enterprise merchants with specific feature requirements should evaluate both — Hulk NPS Post Purchase Survey's 72-review base may include the workflow context that matches your specific use case better than Libro de Reclamaciones's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Libro de Reclamaciones audit • Hulk NPS Post Purchase Survey audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Libro de Reclamaciones | Hulk NPS Post Purchase Survey |
|---|---|---|
| post purchase survey | Not ranked | #8 |
| post-purchase surveys | Not ranked | #8 |
| purchase survey | Not ranked | #8 |
No tracked changes.
| Signal | Libro de Reclamaciones | Hulk NPS Post Purchase Survey |
|---|---|---|
| Average rating | 5.0 ★ (10) | 4.8 ★ (72) |
| Rating distribution | 5— 4— 3— 2— 1— | 587% 47% 31% 20% 14% |
No reviews yet.
Hulk NPS Post Purchase Survey is the cheaper option — it offers a free plan (Free plan available). Libro de Reclamaciones starts at $5 al mes. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
Libro de Reclamaciones has the higher average rating (5.0★ from 10 reviews) compared to Hulk NPS Post Purchase Survey (4.8★ from 72 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Libro de Reclamaciones holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Hulk NPS Post Purchase Survey has the deeper published review base (72 vs 10), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Libro de Reclamaciones typically suits early-stage and growth-mode teams based on its published review base (10 reviews). Hulk NPS Post Purchase Survey typically suits early-stage and growth-mode teams based on its published review base (72 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Product is great and customer service is great.
Migration support varies by app and category. Libro de Reclamaciones and Hulk NPS Post Purchase Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Libro de Reclamaciones" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
