Side-by-side comparison · 24 data points
Add callback option to your store and reach out to your customers
| Mega Callback | Hulk NPS Post Purchase Survey | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Run post purchase and NPS surveys to collect customer feedback on Thank You & checkout pages.
| Metric | Mega Callback | Hulk NPS Post Purchase Survey |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 14 | ★ 72 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 20 supported |
| Listed since | May 2018 | Aug 2019 |
Mega Callback edges out Hulk NPS Post Purchase Survey on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Mega Callback at Free plan available, Hulk NPS Post Purchase Survey at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Mega Callback; mid-market and enterprise merchants with specific feature requirements should evaluate both — Hulk NPS Post Purchase Survey's 72-review base may include the workflow context that matches your specific use case better than Mega Callback's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Mega Callback audit • Hulk NPS Post Purchase Survey audit
| Last updated | — | — |
|---|
| Keyword | Mega Callback | Hulk NPS Post Purchase Survey |
|---|---|---|
| forms | #211 | #71 |
| form | #224 | #77 |
No tracked changes.
| Signal | Mega Callback | Hulk NPS Post Purchase Survey |
|---|---|---|
| Average rating | 5.0 ★ (14) | 4.8 ★ (72) |
| Rating distribution | 5— 4— 3— 2— 1— | 587% 47% 31% 20% 14% |
No reviews yet.
Both Mega Callback and Hulk NPS Post Purchase Survey offer paid plans only. Mega Callback starts at Free plan available; Hulk NPS Post Purchase Survey starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Mega Callback has the higher average rating (5.0★ from 14 reviews) compared to Hulk NPS Post Purchase Survey (4.8★ from 72 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Mega Callback holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Hulk NPS Post Purchase Survey has the deeper published review base (72 vs 14), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Mega Callback typically suits early-stage and growth-mode teams based on its published review base (14 reviews). Hulk NPS Post Purchase Survey typically suits early-stage and growth-mode teams based on its published review base (72 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Mega Callback and Hulk NPS Post Purchase Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Mega Callback" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Product is great and customer service is great.