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CWILL Returns & Exchanges vs バクアゲ配送（旧：返品くん）
Side-by-side comparison
CWILL Returns & Exchanges
Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal.
Built for ShopifyshopifyFree plan available
バクアゲ配送（旧：返品くん）
返品対応は守りから攻めへ。 「バクアゲ配送」は、ECサイト運営における「返品・交換業務」を自動化・一元管理するシステムです。
shopifyFree plan available
At a glance
| Metric | CWILL Returns & Exchanges | バクアゲ配送（旧：返品くん） |
|---|---|---|
| Rating | 4.8 ★ | — |
| Total reviews | 497 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | — |
| Listed features | ★ 5 | 3 |
| Languages | 20 supported | 2 supported |
| Listed since | Jun 2023 | Mar 2021 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, CWILL Returns & Exchanges leads on more dimensions (4 vs 0). Pick バクアゲ配送（旧：返品くん） if one of the points where it leads is what you need.
Where CWILL Returns & Exchanges leads
- More published reviews: 497 vs 0.
- Available in more languages: 20 vs 2.
- Ranks higher in Return and warranty: #8 vs #190 of 360.
- Lists Analytics, Custom branding and Custom policies (+16 more) in its marketplace category features; バクアゲ配送（旧：返品くん） doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: CWILL Returns & Exchanges audit • バクアゲ配送（旧：返品くん） audit
1. Listing metadata
Field-level data| Field | CWILL Returns & Exchanges | バクアゲ配送（旧：返品くん） |
|---|---|---|
| Tagline | ||
| Listing audit | 94/100 listing audit | 67/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
CWILL Returns & Exchanges
バクアゲ配送（旧：返品くん）
Free plan
Free
Free
- 6 returns per month
- Manage returns in one place
- Branded return page
- Return labels
- Flexible return windows
No free plan listed
Paid plans
Essential
- All Free features
- Flexible refund and exchange solutions
- Restocking fee and return shipping fee
- Multi-language return page
- Customer account return widget
- Packing slip
- Emails with custom sending domain
- Flexible return rules
Professional
- All Essential features
- Exchange upsell
- Unlimited carrier connection
- Automation workflows
- Auto-track return shipment status
- Returns advanced analytics
- Onboarding support
Enterprise
- Returns webhooks
- Custom integrations
- Advanced analytics
- Dedicated priority support
- Customer success manager
No paid plans listed
3. Features
As listed by each developerCWILL Returns & Exchanges
- Exchanges for different items and flexible refunds (store credit, gift card)
- Self-service returns portal and email notifications to drive customer loyalty
- Unlimited carrier integrations for better return label rates and free pickup
- Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri
- Built for Shopify & Auto-tracking return shipment status
バクアゲ配送（旧：返品くん）
- 返品交換の一元管理 煩雑になりがちな返品依頼、ステータス管理、顧客対応をすべてシステム上で完結。配送トラブル対応やCS業務のコストを大幅削減
- ECカートだけなくネクストエンジンなどOMSにも対応
- 自社ルールに即した自動対応フロー・セール品は返品不可・サイズ交換はOKなど、利用規定に基づいた条件分岐を簡単に設定。お客様が迷わず手続きできるため、CS負担軽減
4. Categories & rankings
Shared categories on the same row · in-category position inlineCWILL Returns & Exchanges
バクアゲ配送（旧：返品くん）
Return and warranty#8 of 360
—
5. Category features
Marketplace-curated features per categoryReturns and exchanges6 shared · 25 total
Only in CWILL Returns & Exchanges
- Discount codes
- Gift cards
- Gift returns
- In-store returns
- Manual refunds
- QR codes
- Replacements
- Store credit
- Analytics
- Custom branding
- Custom policies
- Customer blocklists
- Email notifications
- Multi-language
- Non-returnable items
- Return tracking
- Return windows
- Shipping labels
- Stock updates
Only in バクアゲ配送（旧：返品くん）
None
Listed by both (6)
- Automated refunds
- Exchanges
- Automated approvals
- Refund management
- Return portal
- Return reasons
6. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | CWILL Returns & Exchanges | バクアゲ配送（旧：返品くん） |
|---|---|---|
| returns and exchanges | #3 | Not ranked |
| returns exchanges | #5 | Not ranked |
| return | #7 | Not ranked |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsCWILL Returns & Exchanges · 4 changes
- Nov 1descriptionListing copy updated
- Oct 21descriptionListing copy updated
- Sep 16descriptionListing copy updated
- Sep 14descriptionListing copy updated
バクアゲ配送（旧：返品くん） · 0 changes
No tracked changes.
8. App details
Long-form descriptionCWILL Returns & Exchanges
CWILL Returns provides a clear, flow-based solution for handling all returns and returns and exchanges requests from customers. Store owners can create flexible returns policies and returns and exchanges rules for different products based on various scenarios. Customers can easily submit returns and exchanges requests through an embedded public returns portal on the storefront and stay updated on their returns status via automated email notifications.
バクアゲ配送（旧：返品くん）
「返品くん」として親しまれてきた機能はそのままに、単なるトラブル処理ではなく、顧客満足度を高めて売上（バクアゲ）に貢献するツールとして進化しました。 なぜ、返品ツールが「バクアゲ配送」なのか？ 優れた返品体験は、顧客の信頼を生み、リピート購入を促進します。「バクアゲ配送」は、以下の機能で返品対応を効率化し、貴社の成長をサポートします。
Frequently asked
Common questions about this comparisonIs CWILL Returns & Exchanges or バクアゲ配送（旧：返品くん） cheaper?
Both CWILL Returns & Exchanges and バクアゲ配送（旧：返品くん） offer a free plan. CWILL Returns & Exchanges lists no paid plan with a published price; バクアゲ配送（旧：返品くん） lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Should I choose CWILL Returns & Exchanges or バクアゲ配送（旧：返品くん）?
AppRanks cannot separate these two on rating, because neither publishes one. CWILL Returns & Exchanges does carry the larger published review base (497 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, CWILL Returns & Exchanges or バクアゲ配送（旧：返品くん）?
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; CWILL Returns & Exchanges has more published reviews to read for user-reported install experience (497 vs 0).
Which works better for small vs large Shopify App Store merchants?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: CWILL Returns & Exchanges has 497 published reviews; バクアゲ配送（旧：返品くん） has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between CWILL Returns & Exchanges and バクアゲ配送（旧：返品くん）?
Migration support varies by app and category. CWILL Returns & Exchanges and バクアゲ配送（旧：返品くん） both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from バクアゲ配送（旧：返品くん）" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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