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1. Listing metadata
Field-level data| OT | WhatFlow WhatsApp Business API | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| OT | WhatFlow WhatsApp Business API | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Recover lost sales instantly with WhatsApp cart reminders, order updates, and back-in-stock alerts.
| Metric | OT: WhatsApp Chat & FAQ | WhatFlow WhatsApp Business API |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 1 | ★ 32 |
| Free plan | Yes | Yes |
| Pricing | Free | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | — | 6 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2024 | May 2026 |
OT: WhatsApp Chat & FAQ and WhatFlow WhatsApp Business API are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: OT: WhatsApp Chat & FAQ at Free, WhatFlow WhatsApp Business API at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: OT: WhatsApp Chat & FAQ audit • WhatFlow WhatsApp Business API audit
| Keyword | OT | WhatFlow WhatsApp Business API |
|---|---|---|
| #213 | #9 | |
| whatsapp chat | #511 | #179 |
| whatsapp agent | #240 | #26 |
| chat | #22779 | #56 |
| livechat | #237 | #74 |
Not featured in any section recently.
No tracked changes.
Both OT: WhatsApp Chat & FAQ and WhatFlow WhatsApp Business API offer paid plans only. OT: WhatsApp Chat & FAQ starts at Free; WhatFlow WhatsApp Business API starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
OT: WhatsApp Chat & FAQ (5.0★, 1 reviews) and WhatFlow WhatsApp Business API (5.0★, 32 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. WhatFlow WhatsApp Business API does carry the larger published review base (32 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. WhatFlow WhatsApp Business API has the deeper published review base (32 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
OT: WhatsApp Chat & FAQ typically suits early-stage and growth-mode teams based on its published review base (1 reviews). WhatFlow WhatsApp Business API typically suits early-stage and growth-mode teams based on its published review base (32 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. OT: WhatsApp Chat & FAQ and WhatFlow WhatsApp Business API both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from OT: WhatsApp Chat & FAQ" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
