Side-by-side comparison · 24 data points
Ordertracker enables order tracking, email notifications, China masking, upsells and analytics.
| Ordertracker ‑ Track & Upsell | ReturnGO Returns & Exchanges | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
Automate returns & exchanges with a branded self-service return portal for easy returns management.
| Metric | Ordertracker ‑ Track & Upsell | ReturnGO Returns & Exchanges |
|---|---|---|
| Rating | 4.3 ★ | ★ 4.9 ★ |
| Total reviews | 62 | ★ 377 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Languages | 13 supported | 1 supported |
| Listed since | Sep 2022 | Sep 2020 |
Based on the data on this page, ReturnGO Returns & Exchanges is the stronger choice for most Shopify App Store merchants — 4.9★ vs Ordertracker ‑ Track & Upsell's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Ordertracker ‑ Track & Upsell at Free plan available, ReturnGO Returns & Exchanges at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. ReturnGO Returns & Exchanges has the larger user base (377 reviews vs 62), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Ordertracker ‑ Track & Upsell's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to ReturnGO Returns & Exchanges; mid-market and enterprise merchants with specific feature requirements should evaluate both — Ordertracker ‑ Track & Upsell's 62-review base may include the workflow context that matches your specific use case better than ReturnGO Returns & Exchanges's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Ordertracker ‑ Track & Upsell audit • ReturnGO Returns & Exchanges audit
| Listed |
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| Last updated | — | — |
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| Keyword | Ordertracker ‑ Track & Upsell | ReturnGO Returns & Exchanges |
|---|---|---|
| order lookup | #24 | #6 |
| order tracking | #202 | #18 |
| tracking | #19 | #22 |
Both Ordertracker ‑ Track & Upsell and ReturnGO Returns & Exchanges offer paid plans only. Ordertracker ‑ Track & Upsell starts at Free plan available; ReturnGO Returns & Exchanges starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
ReturnGO Returns & Exchanges has the higher average rating (4.9★ from 377 reviews) compared to Ordertracker ‑ Track & Upsell (4.3★ from 62 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Ordertracker ‑ Track & Upsell fits better if you prioritize broader integrations; ReturnGO Returns & Exchanges is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. ReturnGO Returns & Exchanges has more onboarding documentation maturity (377 reviews vs 62), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Ordertracker ‑ Track & Upsell typically suits early-stage and growth-mode stores based on its review-base composition (62 reviews). ReturnGO Returns & Exchanges aligns more with early-stage and growth-mode stores (377 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Ordertracker ‑ Track & Upsell and ReturnGO Returns & Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ordertracker ‑ Track & Upsell" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
