Side-by-side comparison · 24 data points
Reduce WISMO tickets with a professional order tracking page and real-time AI fulfillment insights.
| Synctrack AI Order Tracking | Ordertracker ‑ Track & Upsell | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
Ordertracker enables order tracking, email notifications, China masking, upsells and analytics.
| Metric | Synctrack AI Order Tracking | Ordertracker ‑ Track & Upsell |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.3 ★ |
| Total reviews | ★ 93 | 53 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 13 supported |
| Listed since | Mar 2021 | Sep 2022 |
Based on the data on this page, Synctrack AI Order Tracking is the stronger choice for most Shopify App Store merchants — 4.9★ vs Ordertracker ‑ Track & Upsell's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Synctrack AI Order Tracking at Free plan available, Ordertracker ‑ Track & Upsell at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Synctrack AI Order Tracking; mid-market and enterprise merchants with specific feature requirements should evaluate both — Ordertracker ‑ Track & Upsell's 53-review base may include the workflow context that matches your specific use case better than Synctrack AI Order Tracking's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Synctrack AI Order Tracking audit • Ordertracker ‑ Track & Upsell audit
| Listed |
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| Last updated | — | — |
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| Keyword | Synctrack AI Order Tracking | Ordertracker ‑ Track & Upsell |
|---|---|---|
| order lookup | #5 | #17 |
| tracking | #6 | #161 |
| order tracking | #6 | #17 |
| tracking links | #6 | #23 |
Both Synctrack AI Order Tracking and Ordertracker ‑ Track & Upsell offer paid plans only. Synctrack AI Order Tracking starts at Free plan available; Ordertracker ‑ Track & Upsell starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Synctrack AI Order Tracking has the higher average rating (4.9★ from 93 reviews) compared to Ordertracker ‑ Track & Upsell (4.3★ from 53 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Synctrack AI Order Tracking holds the higher average rating (4.9★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Synctrack AI Order Tracking has the deeper published review base (93 vs 53), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Synctrack AI Order Tracking typically suits early-stage and growth-mode teams based on its published review base (93 reviews). Ordertracker ‑ Track & Upsell typically suits early-stage and growth-mode teams based on its published review base (53 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Synctrack AI Order Tracking and Ordertracker ‑ Track & Upsell both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ordertracker ‑ Track & Upsell" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
