Side-by-side comparison · 24 data points
Convert more shoppers with visual product reviews, superpowered by AI
| Loox ‑ Product Reviews App | Order Desk | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Automate your ecommerce orders by connecting to hundreds of fulfillment and POD integrations!
| Metric | Loox ‑ Product Reviews App | Order Desk |
|---|---|---|
| Rating | 4.9 ★ | 4.9 ★ |
| Total reviews | ★ 8.2k | 20 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free plan available | From $20/month |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | ★ 5 | 3 |
| Featured placements | 5 | — |
| Review velocity (30d) | 252 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2015 | Jul 2015 |
Loox ‑ Product Reviews App and Order Desk are evenly matched on rating (4.9★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. On pricing, Loox ‑ Product Reviews App offers a free tier (Free plan available) while Order Desk starts at From $20/month. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Loox ‑ Product Reviews App has the larger user base (8,205 reviews vs 20), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Order Desk's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Loox ‑ Product Reviews App audit • Order Desk audit
| Keyword | Loox ‑ Product Reviews App | Order Desk |
|---|---|---|
| reviews | #2 | Not ranked |
| convert more | #3 | Not ranked |
| review | #3 | Not ranked |
| help desk software | Not ranked | #3 |
| help desk solutions | Not ranked | #3 |
Not featured in any section recently.
| Signal | Loox ‑ Product Reviews App | Order Desk |
|---|---|---|
| Average rating | 4.9 ★ (8.2k) | 4.9 ★ (20) |
| Rating distribution | 595% 43% 31% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +34 | — |
| Reviews · last 30 days | +252 | — |
| Reviews · last 90 days | +982 | — |
Loox ‑ Product Reviews App is the cheaper option — it offers a free plan (Free plan available). Order Desk starts at From $20/month. Both publish their pricing on the Shopify App Store marketplace; AppRanks mirrors what's listed on each refresh cycle.
Loox ‑ Product Reviews App (4.9★, 8,205 reviews) and Order Desk (4.9★, 20 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Loox ‑ Product Reviews App fits better if you prioritize broader integrations; Order Desk is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Loox ‑ Product Reviews App has more onboarding documentation maturity (8,205 reviews vs 20), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Loox ‑ Product Reviews App typically suits established stores with steady traffic based on its review-base composition (8,205 reviews). Order Desk aligns more with early-stage and growth-mode stores (20 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
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Migration support varies by app and category. Loox ‑ Product Reviews App and Order Desk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Order Desk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
