Side-by-side comparison · 24 data points
Reduce WISMO tickets with a professional order tracking page and real-time AI fulfillment insights.
| Synctrack AI Order Tracking | Texnity WhatsApp Business API | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Confirm real orders, keep customers updated, and recover lost sales with WhatsApp Business API.
| Metric | Synctrack AI Order Tracking | Texnity WhatsApp Business API |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 93 | 38 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | ★ 5 | 4 |
| Languages | 1 supported | 14 supported |
| Listed since | Mar 2021 | Jun 2025 |
Synctrack AI Order Tracking and Texnity WhatsApp Business API are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Synctrack AI Order Tracking at Free plan available, Texnity WhatsApp Business API at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Synctrack AI Order Tracking audit • Texnity WhatsApp Business API audit
| Last updated | — | — |
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| Keyword | Synctrack AI Order Tracking | Texnity WhatsApp Business API |
|---|---|---|
| order lookup | #8 | #101 |
| order tracking | #6 | #38 |
| whatsapp ai agent | #233 | #56 |
Both Synctrack AI Order Tracking and Texnity WhatsApp Business API offer paid plans only. Synctrack AI Order Tracking starts at Free plan available; Texnity WhatsApp Business API starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Synctrack AI Order Tracking (4.9★, 93 reviews) and Texnity WhatsApp Business API (5.0★, 38 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Texnity WhatsApp Business API holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Synctrack AI Order Tracking has the deeper published review base (93 vs 38), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Synctrack AI Order Tracking typically suits early-stage and growth-mode teams based on its published review base (93 reviews). Texnity WhatsApp Business API typically suits early-stage and growth-mode teams based on its published review base (38 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Synctrack AI Order Tracking and Texnity WhatsApp Business API both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Texnity WhatsApp Business API" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
