Side-by-side comparison · 24 data points
Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement
| OC Product Enquiry | SMPS Product Question & Answer | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.
| Metric | OC Product Enquiry | SMPS Product Question & Answer |
|---|---|---|
| Rating | 4.2 ★ | ★ 4.8 ★ |
| Total reviews | 5 | ★ 149 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 4 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2023 | Aug 2016 |
Based on the data on this page, SMPS Product Question & Answer is the stronger choice for most Shopify App Store merchants — 4.8★ vs OC Product Enquiry's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: OC Product Enquiry at Free trial available, SMPS Product Question & Answer at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. SMPS Product Question & Answer has the larger user base (149 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. OC Product Enquiry's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SMPS Product Question & Answer; mid-market and enterprise merchants with specific feature requirements should evaluate both — OC Product Enquiry's 5-review base may include the workflow context that matches your specific use case better than SMPS Product Question & Answer's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: OC Product Enquiry audit • SMPS Product Question & Answer audit
Both OC Product Enquiry and SMPS Product Question & Answer offer paid plans only. OC Product Enquiry starts at Free trial available; SMPS Product Question & Answer starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
SMPS Product Question & Answer has the higher average rating (4.8★ from 149 reviews) compared to OC Product Enquiry (4.2★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. OC Product Enquiry fits better if you prioritize broader integrations; SMPS Product Question & Answer is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. SMPS Product Question & Answer has more onboarding documentation maturity (149 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
OC Product Enquiry typically suits early-stage and growth-mode stores based on its review-base composition (5 reviews). SMPS Product Question & Answer aligns more with early-stage and growth-mode stores (149 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. OC Product Enquiry and SMPS Product Question & Answer both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from OC Product Enquiry" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
